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Senior Executive, Industrial Relations & Governance

PNS ASQ Asia Sdn Bhd · Kuala Lumpur

# Senior Executive, Industrial Relations & Governance **PNS ASQ Asia Sdn Bhd** · Kuala Lumpur · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role A. JOB PURPOSE The Senior Executive, Industrial Relations & Governance is responsible for supporting the effective management of industrial relations, disciplinary governance and HR compliance across the organisation. The role provides practical advisory support to BIGC, Management and employees, coordinates case documentation and due process requirements, supports workplace investigations and domestic inquiry preparation, and ensures that IR matters are handled fairly, consistently, confidentially and in accordance with internal policies and procedures, applicable Malaysian employment legislation and established HR best practices. The position also contributes to proactive risk management by monitoring case trends, strengthening governance controls and promoting a compliant, respectful and harmonious workplace culture. within Pernas, encompassing both performance and behavioral issues, to ensure that all actions are conducted in a fair, transparent, and consistent manner. B. KEY RESPONSIBILITIES 1. Industrial Relations, Employee Relations and Governance - Provide timely and practical advisory support to management, departments and employees on workplace discipline, grievances, conflict resolution, misconduct, poor performance and employee relations matters. - Strong IR knowledge and compliance risks, and able to provide recommendations to address root causes and strengthen preventive controls. - Maintain accurate, complete and confidential case records, correspondence, minutes, investigation documents and supporting evidence in accordance with governance, audit and data protection requirements. - Prepare periodic updates, reports and analysis on IR matters to support management decision-making, risk monitoring and continuous improvement of people governance practices. 2. Industrial Relations Management - To manage Corrective Action and Consequence Management within Pernas Group, encompassing both behavioural issues or disciplinary cases and performance-related cases, are conducted in a fair, objective and based on documented facts. - To ensure that all corrective action, disciplinary processes and employment matters within Pernas are managed consistently, fairly, and in compliance with Malaysian labour laws and Company governance requirements. - To Liaise with relevant labour authorities, Industrial Relations Department, Industrial Court representatives, legal advisors and other stakeholders as and when required. - To ensure that IR advice, documentation and recommendations are consistent with the internal policies, Employment Act 1955, Industrial Relations Act 1967, Trade Unions Act 1959 and other applicable regulations. - To coordinate the preparation of case, fact summaries, evidence, correspondence, management papers and reports to support in making fair decision-making and proper governance of IR matters. - To initiate preparation for meetings, conciliation sessions, domestic inquiries, hearings or management deliberations by ensuring relevant information, documents and approvals are complete and properly organised. - To manage disciplinary, grievance and investigation cases systematically, objectively and within required timelines while ensuring proper documentation and follow-through. 3. Employee Relations Management - Manage employee grievances, complaints and workplace disputes in a fair, impartial, timely and confidential manner, ensuring that concerns are appropriately recorded, assessed, escalated and resolved. - Conduct or support fact-finding exercises and workplace investigations relating to misconduct, policy breaches, harassment, discrimination, conflict of interest, workplace conduct and other employee relations matters. - Prepare, review and coordinate disciplinary documentation, including show-cause letters, warning letters, suspension letters, termination documents, investigation reports, minutes and domestic inquiry materials. - Coordinate disciplinary proceedings, domestic inquiries and related meetings to ensure procedural fairness, in compliance to due process, consistency of treatment, proper record keeping and timely. - Support the review, development, communication and implementation of HR policies, procedures, employee handbook provisions and governance guidelines to ensure they remain current, practical, clear and legally compliant. - Identify process gaps and recommend improvements to strengthen documentation standards, case turnaround time, compliance monitoring, reporting accuracy and governance controls. - Maintain confidentiality, professionalism, integrity and objectivity when handling employee information, sensitive cases, investigations and management deliberations. - Keep abreast of changes in employment legislation, Industrial Court practices, HR governance requirements and market best practices, and recommend updates to internal processes where required. - Perform other related duties and responsibilities as assigned by the Head of Department or Management, consistent with the purpose and level of the role. C. ROLE REQUIREMENTS 1. Education: Bachelor’s Degree in Human Resource Management, Industrial Relations, Law, Business Administration or a related discipline. Professional certification in industrial relations is an advantage. 2. Experience: Minimum five (5) to seven (7) years of relevant experience in industrial relations, employee relations, disciplinary case management, workplace investigation, HR governance and compliance. Experience in handling domestic inquiries, labour authority matters and grievance management. 3. Knowledge: Employment Law and Industrial Relations Advisory, relevant employment legislation, internal policies and IR/ER principles to provide practical and legally sound recommendations. 4. Skills: - Excellent written and verbal communication skills, with the ability to prepare clear reports, letters, minutes, case summaries and management papers. - Ability to build trusted working relationships with employees, managers, senior leaders, union representatives, legal advisors and external authorities. - High level of integrity, maturity, objectivity, resilience and discretion when managing sensitive and confidential matters. - Strong planning and follow-through skills, with the ability to manage multiple cases, meeting tight deadlines and stakeholders effectively. - Conflict Resolution and Negotiation: Able to facilitate discussions, manage sensitive conversations and support constructive resolution of workplace concerns. - Planning, Execution and Continuous Improvement: Able to priorities cases, meet deadlines, monitor trends and recommend improvements to policies, procedures and governance controls. Benefits: - Health insurance - Maternity leave - Opportunities for promotion - Professional development Work Location: In person

Наблюдалась 2026-10-20, впервые 2026-10-20, источник — Indeed.

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