Senior Director of Project Management
HYBRID POSITION - 463 7th Avenue, New York, NY 10018
PURPOSE STATEMENT:
The Project Management Office establishes and sustains enterprise standards for project, portfolio & continuous improvement management to ensure strategic initiatives deliver measurable value, strengthen operational performance & support organizational transformation.
POSITION OVERVIEW:
The Senior Director of Project Management at The Jewish Board is a change agent with a growth mindset, an entrepreneurial spirit with proven leadership and relationship management expertise. This position will utilize strong facilitation skills and Lean Six Sigma / project management methodologies to guide the development and implementation of core projects that drive The Jewish Board’s Operational Excellence strategic initiative. This position is responsible for a systematic approach to managing top-level, high-priority, cross-departmental strategic initiatives from scoping through implementation. In addition, the position will actively oversee project teams.
KEY ESSENTIAL FUNCTIONS:
- Design, lead & continuously improve agency-wide forums, learning opportunities & engagement strategies that strengthen continuous improvement capabilities, share practical lessons & support organizational culture change
- Teach, coach, facilitate and lead the adoption of Lean Six Sigma tools, methods and concepts
- Develop and support a culture of project management discipline within The Jewish Board
- Provide overall leadership and management of the project management office
- Provide executive-level portfolio visibility, surface risks & interdependencies, and facilitate prioritization, escalation & decision-making across enterprise initiatives
- Direct responsibility for planning, organizing and the direction of the organization’s project management office
- Develop and maintain project portfolio, project plans on major initiatives and report status
- Ensure projects are being documented appropriately to mitigate risk and to be delivered on time
- Champion process improvement and Lean Six Sigma initiatives across the agency
- Support Lean Six Sigma/ project management training of staff as needed along with developing training materials as appropriate
- Lead efforts to identify and implement new opportunities for process improvement and operational excellence
- Leverage problem solving and influencing skills to ensure project plans deliver on intent
- Partner with internal departments and divisions to strategically prioritize multiple complex projects
- Build relationships and collaborate with key stakeholders to ensure delivery of commitments
- Partner with leadership to help build a culture of operational excellence and continuous improvement promoting the use of best practices and process improvement methodologies
- Other duties as assigned
CORE COMPETENCIES for this role include:
- Strong project management skills while managing multiple, concurrent projects and track project portfolio
- Ability to coach, support and encourage use of Lean Six Sigma and other change management tools
- Strong analytical skills and ability to use data to drive decision-making and measure the success of process improvement initiatives
- Strategic thinker who can connect the dots and ask the right questions
- Solution-focused and collaborative
- Strong problem solving and process engineering skills
- Excellent written and verbal communication, ability to make presentations to various groups
- Strong ability to prepare project dashboards and status reports for stakeholders and senior leaders
- Outstanding interpersonal and team skills, with a service-oriented attitude
- Ability to communicate well with individuals, and in group settings, in a consultative manner
- Strong conflict management skills
- Strong attention to detail and ability to meet deadlines
- Flexibility and adaptability in performing work duties
- Highly organized and ability to balance multiple assignments of competing priorities while managing to meet forecasted target dates
EDUCATIONAL / TRAINING REQUIRED:
- Bachelor’s degree, Master’s preferred in a relevant field from an accredited college or university, other related degree, or equivalent experience.
- Certification as a (Lean) Six Sigma Black Belt, and a Project Management Professional (PMP); or similar demonstration of experience, skill, and training
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:
- 5+ years of experience in operational excellence/project management/ Lean Six Sigma
- Demonstrated experience applying LEAN, Six Sigma and change management methodologies to implement complex process improvement initiatives
- Experience in managing projects that require critical thinking and the ability to understand business issues and processes
- Proven ability to work with all levels of an organization and foster cross departmental relationships
- Expert-level knowledge of project and change management, methodologies, techniques, processes (e.g., Project and Portfolio Management Methodology - PPM)
- Ability to interpret quantitative and qualitative information
- Experience managing projects, teams, deliverables and their timelines; delegating and following up on tasks
- Experience developing training materials and guides, and leading user training / coaching sessions
COMPUTER SKILLS REQUIRED (List the computer skills needed):
- Advanced experience with Microsoft technologies: particularly PowerPoint, Word, Excel, Visio Outlook and Teams
- Use of Project Management software
VISUAL AND MANUAL DEXIERITY:
- The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc.
- Limited applications of manual dexterity and hand-eye coordination.
WORK ENVIRONMENT / PHYSICAL EFFORT:
- The work environment involves no physical risk or hazardous conditions.
- To perform the essential functions of this job, the candidate is routinely required to sit (75% of the time) and stand (25% of the time)
- This role is hybrid eligible- work remotely with occasional travel to agency trainings and events as needed
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