Senior Director Operational Excellence Americas

Job Description

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Senior Director Operational Excellence Americas

Job Location: Youngstown

Contract Type: Permanent

Remote/Hybrid/Onsite: On-site

Req Id: 39786

The Role

The Senior Director Operational Excellence designs and deploys change initiatives for an assigned set of plants, leading change agent teams to embed new ways of working and ensure sustainable adoption of operational excellence programs.

Responsibilities

Change Initiative Design & Deployment

• Architect and lead the TBS transformation roadmap, translating operational strategy into prioritized, high-value programs and initiatives.
• Establish strong program governance and deployment, prioritizing resources based on business value and operational impact while ensuring consistent execution across the network.
• Build a high-performing OPEX team, ensuring they have the capabilities, training, tools and methodologies to effectively lead and deliver transformation.

Team Leadership & Coaching

• Lead and develop a team of central change agents, providing hands-on coaching and on-site support
• Build change leadership capability in plant managers and local CI managers so improvements sustain beyond central intervention
• Create a peer learning environment across plants, sharing best practices and accelerating adoption of proven approaches

Performance Tracking & Escalation

• Track initiative adoption, behavioral KPIs, and value realization per plant against enterprise targets
• Identify and resolve barriers to adoption early; escalate systemic issues to the Central Change Lead
• Report progress to the COEO and functional excellence SteerCo, linking change activities to P&L impact

Stakeholder Alignment & Cross-functional Collaboration

• Align with Operations Directors and plant leadership on initiative sequencing, resource allocation, and production constraints
• Partner with SC Excellence, Manufacturing Strategy, and Procurement excellence teams to ensure change programs reinforce functional standards

Coordinate with HR on capability gaps, training needs, and organizational readiness for new ways of working

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Experience and Competencies

• 10+ years of operations leadership experience, with a strong track record improving manufacturing performance across production, quality, engineering and maintenance.
• Deep expertise in Lean, Six Sigma and continuous improvement, ideally with Six Sigma Black Belt certification and experience leading large-scale, multi-site transformations.
• Transformation leadership: able to architect and execute major operational transformations, translating strategy into clear actions, governance and measurable results.
• Strong business and financial acumen, with the ability to quantify operational opportunities, prioritize initiatives and translate improvements into financial impact.
• Strong analytical and problem-solving capability, combining data, systems thinking and operational expertise to identify and shape transformational opportunities.
• Excellent leadership and influencing skills, able to engage effectively from the shop floor to executive level, and experienced in developing, coaching and facilitating teams.
• Comfortable operating in complex and ambiguous environments, collaborating with functional experts and bringing structure, pace and accountability to transformation.

Nice to have:

• Top-tier consulting experience at Director / Associate partner level

Exposure to emerging operations technologies such as AI, advanced analytics, digital twins, simulation, robotics or process mining.

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Work Environment:

Operates in a corporate, manufacturing, and plant environment, with regular interaction with plant leadership and operational teams.

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