Senior Digital Workplace Engineer_ICT

Allgemeine Informationen

Job Id

117352

Unternehmen

Unicredit S.p.A. - Romania Branch

Competence Line

Digital

Funktionsbereich

Digital & Data

Standort

București, Iași

Land

Rumänien

Kontakt

usrecruitingit@unicredit.eu

Jobniveau

Professionals

Vertragsart

Unbefristet

Arbeitszeitmodell

Vollzeit

The Digital Workplace Engineer Senior is a key technical role responsible for the stability, lifecycle, integration and continuous improvement of enterprise productivity solutions across the Windows 11 workplace, with a specific focus on Adobe products, Microsoft 365 Apps and UniCredit-developed or customized productivity tools.

The role operates at the intersection of Windows client engineering, application management, Office customization and enterprise productivity services, ensuring reliable user experiences through advanced troubleshooting, automation, testing and structured lifecycle management.

The position requires strong expertise in Adobe enterprise products, Microsoft Office add-ins, Windows 11, together with the capability to manage both commercial software and internally developed solutions as customized productivity tools.

What you'll be doing

• Manage the operational lifecycle of enterprise productivity applications, with particular focus on Adobe Acrobat, Adobe Acrobat Reader, Creative Cloud and related Adobe enterprise services.
• Own deployment, configuration, upgrade, patching, licensing, authentication and troubleshooting activities for Adobe solutions in the corporate workplace.
• Support Adobe Admin Console, enterprise identity and SSO-related scenarios, working with Identity, Security, Procurement, application owners and Adobe Enterprise Support.
• Manage and troubleshoot Microsoft 365 Apps for enterprise, especially Word, Excel, PowerPoint and Outlook, including client configuration and application interoperability.
• Manage Office add-ins, COM/VSTO add-ins, VBA macros, templates, trusted locations and customized ribbon components, ensuring compatibility, security and controlled release management.
• Support and evolve UniCredit-developed or customized productivity solutions, including, OfficeAdd and related components.
• Manage dependencies between Office clients, local add-ins, SharePoint-based template repositories, fonts, logos, macros, configuration data and offline or caching components.
• Provide technical ownership for application incidents and major issues, performing deep analysis across Windows, Office, Adobe, identity, network and backend integration layers.
• Develop and maintain PowerShell scripts and automation for installation, configuration, diagnostics, remediation, inventory and operational efficiency.
• Create or maintain enterprise installation logic, application packages and deployment scripts, supporting Intune, Configuration Manager or other approved software distribution platforms.
• Plan and execute functional, compatibility, regression and user acceptance testing for new application versions, , Office releases, add-in changes and security patches.
• Coordinate changes through the relevant release process, ensuring proper risk assessment, implementation planning, rollback procedures and technical documentation.
• Collaborate with internal developers and external suppliers on maintenance, modernization and migration of custom productivity applications and legacy components.
• Monitor service quality and user impact, translating recurring incidents and business feedback into sustainable technical improvements.
• Act as senior technical reference and mentor, transferring knowledge and establishing support procedures and engineering standards

What you'll need to succeed

• Several years of experience in Digital Workplace, endpoint engineering, productivity application management or a comparable enterprise role.
• Proven capability to act as senior technical reference in large-scale, regulated and business-critical environments.
• Deep knowledge of Windows 11 client architecture, configuration, registry, services, event logs and application troubleshooting.
• Strong hands-on knowledge of Adobe Acrobat, Acrobat Reader and Adobe enterprise deployment and administration concepts.
• Good knowledge of Adobe Creative Cloud, Adobe Admin Console, enterprise licensing, identity, federation and SSO scenarios.
• Very good knowledge of Microsoft 365 Apps for enterprise, especially Word, Excel, PowerPoint and Outlook.
• Strong experience with Office add-ins, including COM/VSTO add-ins, VBA macros, templates, trusted locations, ribbon customization and add-in lifecycle management.
• Advanced PowerShell scripting for automation, diagnostics, deployment and remediation.
• Experience managing internally developed or highly customized Windows applications, including source-to-release coordination and third-level support.
• Understanding of C#, .NET, JavaScript, VB.NET or VBA sufficient to analyze customizations and collaborate effectively with development teams.
• Knowledge of Microsoft SharePoint integrations, document libraries and template repositories used by Office-based solutions.
• Experience with enterprise software packaging, deployment, testing and release processes; familiarity with Microsoft Intune and Configuration Manager is preferred.
• Good knowledge of PDF workflows, printing technologies and Office-to-PDF integration.
• Strong understanding of enterprise IT security principles, including application control, macro security, code signing and least privilege.
• Excellent analytical, troubleshooting and root cause analysis capabilities across multiple technical layers.
• High sense of ownership, proactive mindset and ability to operate effectively in complex and high-pressure situations.
• Strong communication and collaboration skills, with fluent written and spoken English; German is considered an advantage.
• Experience with think-cell or comparable Office productivity extensions.
• Knowledge of MSIX/MSI packaging, application compatibility analysis and controlled enterprise rollout patterns.
• Experience in application modernization, SharePoint migration and replacement of legacy Office customization frameworks.
• Familiarity with ServiceNow-based incident, change and release processes.
• Experience coordinating technical activities with software vendors and managed service providers

What you'll get in return

• #MakeInnovationHappen : Chance to make an impact in terms of transformation
• #UnlockYourPotential : Join a young and stimulating environment
• #ComeAsYouAre : Working within a global team
• #UnlockYourPotential : Play a role of autonomy with high visibility and exposure
• #BalanceLifeAndCareer : Flexible working hours & working hybrid;
• A professional but still friendly work environment ;
• #EnjoyTheBest: Access to our Benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitable benefits for you;
• Healthcare insurance ;
• Holidays accorded based on your working experience (21 up to 25 days);
• Career in a leading international banking group , build on the diversity of its strong local roots;
• Dynamic and multinational environment, full of growing opportunities .

About UniCredit Group

Die UniCredit ist eine führende, paneuropäische Geschäftsbank, die erstklassige Lösungen und Services in Italien, Deutschland, Österreich, Zentral- und Osteuropa bietet. Unsere Vision ist es, die Bank für Europas Zukunft zu sein. Unser Anspruch lautet: Empower Communities to Progress. Er beinhaltet, allen Stakeholdern erstklassige Produkte und Services zu bieten und dadurch das Potenzial unserer Kund:innen und Mitarbeitenden in ganz Europa zur Entfaltung zu bringen. Wir betreuen mehr als 20 Millionen Kund:innen, unterstützt von drei gruppenweiten Produktbereichen - Corporate, Individual und Payment Solutions -, mit denen wir in all unsere Märkten eine erstklassige Expertise und skalierbare Lösungen bereitstellen können. Unser integriertes Geschäftsmodell verbindet lokale Nähe und ein tiefes Verständnis für unsere Kund:innen mit den Stärken einer internationalen Gruppe und schafft dadurch nahtlos ineinandergreifende Services und ein exzellentes Kundenerlebnis. Digitalisierung, operative Exzellenz und ein starkes Bekenntnis zu den ESG-Grundsätzen bilden das Fundament unseres Handelns und ermöglichen es uns, nachhaltig Mehrwert für Kund:innen, Gemeinschaften, Mitarbeitende und Aktionär:innen zu schaffen. Unsere gemeinsame Kultur verbindet unsere Mitarbeitenden über alle Länder hinweg und stärkt Zusammenarbeit, konsequente Umsetzung und Ambition - getragen von unseren Werten Integrity, Ownership und Caring.