Senior DevOps Engineer

About Us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 13 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.

One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.

Learn more about us at www.webengage.com

Responsibilities :

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Design and implement high-scale and secure infrastructure.

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Plan and own your slice of the infrastructure roadmap.

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Enhance security practices around everything infrastructure.

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Drive organization-wide infosec and compliance programs like ISO, SOC2, etc.

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Review operational efficiency of infrastructure and research ways to make it better.

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Design and operate robust scaling of distributed technologies.

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Research and implement innovative methods for reducing cloud costs.

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Boost platform reliability by setting up platforms like CI/CD, centralized logging monitoring, observability, and more.

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Automate robust provisioning of the entire infrastructure.

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Design and perform dry-runs of BCP and DR practices.

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Monitor critical metrics and help reduce reaction time to incidents.

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Measure system resilience and track performance and availability SLAs.

Requirements:

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B.E/B.Tech in Computer Science or a related engineering/science field

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1 - 4 Years of experience in running high-scale cloud infrastructure

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Strong fundamentals in Linux/Unix Administration and Networking.

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Hands-on experience with Shell scripting, Ansible, Terraform, Python, Go.

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Extensive hands-on experience working with cloud platforms like AWS, Azure, GCP

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Experience in deployment automation, CI/CD (Jenkins, Maven, GitLab) and monitoring tools like Prometheus, DataDog, Sentry, OpenTelemetry

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Knowledge of databases, architecture of distributed technologies (kafka, elasticsearch etc.), JVMs, web servers (nginx), proxies (ha-proxy)

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An intrinsic desire to go deeper beneath the abstractions offered by new-age systems.

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Knowledge of containers and orchestration (Kubernetes)

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Experience with B2B software is preferable

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You have experience in gathering, translating and prioritizing customer requirements and defining product roadmaps.

Life at WebEngage :

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We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.

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A highly inclusive work culture that promotes a relaxed, creative and productive environment.

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Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance

Perks & Benefits:

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Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)

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Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Explore more here:

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Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!

Originally posted on Himalayas