Senior Consultant | ITIL / Jira Service Management
# Senior Consultant | ITIL / Jira Service Management **Clock Edge Technologies Pvt Lt** · Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role Senior Consultant | ITIL / Jira Service Management Client: Deloitte Consulting Role: Senior Consultant – ITIL Process Lead Experience: 6–10 Years Location: Hyderabad / Mumbai Budget: Max 25 LPA Key Skills Required: Deep expertise in ITIL v3/v4 and ITSM processes – Incident, Problem, Change & Request Management Extensive hands-on experience administering and architecting Jira Service Management / Jira Software at enterprise scale Jira workflow schemes, permission schemes, SLA policies, queues, request types/forms & Jira Automation End-to-end Employee Onboarding & Offboarding process design in Jira Access management and advanced automation using ScriptRunner / Groovy Strong JQL, Jira Dashboards & Reporting skills REST APIs, webhooks and Jira integrations with ServiceNow, Active Directory, Okta, HRIS Process maturity assessments, gap analysis and large-scale transformation initiatives Strong stakeholder management and executive-level communication Experience mentoring and leading consultants/analysts Documentation – SOPs, RACI matrices, process flows & governance frameworks Jira Assets (Insight) for IT asset tracking Change management and user adoption Governance, compliance and audit requirements related to access management and ITSM Education: B.Tech / M.C.A. / M.Sc (CS) Good to Have: ITIL v4 Managing Professional / Strategic Leader Certification Jira Administrator / Architect Certification (ACP-620) Atlassian Certified Professional – Jira Service Management (ACP-JSM) PMP or equivalent ServiceNow Confluence Power BI / Tableau Jira Cloud / Data Center Migration Jira Align Atlassian Marketplace Apps Pay: Up to ₹2,500,000.00 per year Work Location: In person
Наблюдалась 2026-09-21, впервые 2026-09-17, источник — Indeed.