Senior Cisco Meraki Wi-Fi Consultant

Role overview:

We are seeking a senior enterprise wireless consultant with deep Cisco Meraki expertise to diagnose and resolve Wi-Fi stability issues across complex office environments. The consultant will lead EMEA site deep-dives and work with global network teams to establish repeatable design, engineering and operational standards.

Key responsibilities:

• Conduct detailed investigations into Meraki MR Wi-Fi instability, roaming, disconnections, retransmissions, authentication failures and degraded Teams call experience.
• Validate enterprise wireless architecture, RF design, channel widths, radio power, interference mitigation and capacity for high-density buildings.
• Review SSID, security, roaming, load-balancing and firmware configurations, identifying configuration drift and recommending controlled improvements.
• Correlate Meraki Dashboard telemetry and available client-experience signals to identify root causes and recurring defects.
• Partner with onsite support teams during major incidents and establish repeatable triage, escalation and remediation playbooks.
• Recommend monitoring improvements, operational KPIs, thresholds, alerting and Meraki API-driven automation.
• Develop pilot plans, success criteria, change packs, rollback strategies, firmware rollout guidance and configuration standards.
• Liaise with Cisco/Meraki TAC and internal infrastructure, network operations and endpoint teams on high-priority incidents.

Required expertise:

• Strong hands-on production experience with Cisco Meraki MR wireless environments.
• Advanced enterprise Wi-Fi troubleshooting and RF engineering skills, including roaming, interference, high-density environments and client stability.
• Experience with Meraki Dashboard configuration, templates, RF profiles, firmware management and wireless security settings.
• Understanding of wired network dependencies, including PoE, VLANs, switch ports and uplink health.
• Experience in enterprise design validation, technical documentation, change management and incident/problem management.
• Ability to work directly with stakeholders and regional engineering teams in a professional services environment.

Preferred: Meraki Dashboard API, automation, monitoring integration, wireless analytics, telemetry-driven troubleshooting and Cisco/Meraki TAC escalation.

Regional responsibilities: Lead EMEA site deep-dives, validate improvements in complex office buildings, partner with local support teams and feed EMEA findings into global Wi-Fi standards.

Pay: £28,200.00-£65,500.00 per year

Work Location: In person