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Senior Cisco Identity Services Engine (ISE) Engineer

HEXAWAREUnited States

Role: Senior Cisco Identity Services Engine (ISE) Engineer Location: Washington, DC (Onsite) Type: Full-Time

Required Experience

  • 10–15 years of Network/Security Engineering experience.
  • Strong hands-on experience with Cisco ISE 3.x in large enterprise environments.
  • Experience with Cisco ISE upgrades, patching, troubleshooting, administration, and multi-node deployments .
  • Strong knowledge of 802.1X, RADIUS, EAP/EAP-TLS, NAC, AAA, Authentication & Authorization Policies .
  • Experience with Active Directory integration, Security Groups, and Identity Sources .
  • Strong understanding of PKI and Certificate Management , including server certificates, CA chains, certificate renewals, thumbprints, and certificate-based authentication.
  • Experience with Cisco ISE vulnerability remediation, security patching, and production support .
  • Hands-on experience with packet captures, ISE logs, authentication troubleshooting, and root cause analysis .
  • Experience integrating Cisco ISE with:
  • Cisco Catalyst
  • Meraki
  • Firewalls
  • F5
  • DNS
  • Splunk/SIEM platforms

ServiceNow & Change Management

  • Experience creating and managing ServiceNow Change Requests .
  • Ability to write implementation, validation, rollback, and risk assessment plans.
  • Experience executing:
  • ISE upgrades and patching
  • Certificate renewals
  • DNS changes
  • Policy updates
  • Security group changes
  • New integrations
  • Infrastructure migrations

Incident & Support Experience

  • Strong troubleshooting experience across: Endpoint → Switch/AP → ISE → Active Directory → Authorization Policy → Network Access
  • Experience with major incidents, RCA, and Cisco TAC case management.
  • Ability to diagnose authentication, authorization, certificate, and connectivity issues.

Infrastructure & Automation

  • Experience with:
  • Cisco ISE migrations and node deployments
  • High Availability (HA) environments
  • Splunk monitoring and alerting
  • ServiceNow integrations
  • Preferred experience with:
  • Python
  • Ansible
  • Terraform
  • REST APIs
  • CI/CD Automation

Preferred Qualifications

  • CCNP Enterprise / CCNP Security or equivalent.
  • Experience with Cisco Catalyst, Meraki, Enterprise Wireless, Active Directory, PKI, Splunk, and ServiceNow.
  • Experience in highly regulated enterprise environments.

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