Senior Business Analyst
# Senior Business Analyst **World Services LLC** · Remote · `Remote` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Client Program: USCIS Location: Remote - U.S.-based; occasional Government-authorized onsite support may be required Experience Level: Senior - 7+ years Clearance Requirement: Must be eligible to obtain and maintain USCIS-required suitability; current Elevated Public Trust strongly preferred Citizenship Requirement: U.S. Citizen POSITION SUMMARY World Services LLC, an IT engineering, solutions, and management consulting firm, is seeking an experienced Senior Business Analyst to support the USCIS. The Business Analyst will work at the intersection of mission policy, product delivery, engineering, quality assurance, and Government stakeholders to translate complex filing, account, identity, workflow, and integration needs into clear, testable requirements. The role will support online filing and account-service modernization, which may include a phased transition of designated account capabilities from Ruby on Rails to Java services, as well as document intake and account matching and linking. The successful candidate will be highly skilled in discovery, requirements decomposition, user stories, acceptance criteria, business rules, data mapping, UAT support, traceability, and cross-team dependency management. The Senior Business Analyst must be able to understand both business intent and technical behavior, identify where requirements are incomplete or ambiguous, and work across product, engineering, QA, security, and partner teams to ensure that delivered capabilities are traceable, testable, and aligned to Government-approved outcomes. KEY DUTIES AND RESPONSIBILITIES · Lead discovery and requirements analysis with Government product owners, business and policy stakeholders, architects, developers, QA, and other delivery partners. · Translate mission and policy needs into epics, features, user stories, business rules, acceptance criteria, process flows, data requirements, and traceable backlog items in Jira. · Support online filing by documenting form editions, applicable roles, conditional questions, instructions, evidence guidance, document and data mappings, payment and submission behavior, and acceptance criteria. · Document current-state account types, roles, permissions, hierarchies, case visibility, and business behavior to support phased modernization of account services, which may include a transition from Ruby on Rails to Java. · Work with technical teams to identify and document behavior embedded in legacy applications and data, ensuring requirements capture what must be preserved, changed, tested, or retired during migration. · Define and maintain requirements for account groups, memberships, roles, permissions, delegated access, applicant, representative, organization, family, and household relationships as approved by the Government. · Develop and maintain interface requirements, data mappings, validation rules, error-handling expectations, dependencies, and end-to-end workflow documentation across connected systems. · Support account matching and linking by refining requirements, identifying gaps, documenting matching and exception-handling rules, and defining acceptance criteria for auditable corrections and account relationships. · Partner with QA to develop testable acceptance criteria, support test planning and regression coverage, coordinate UAT readiness, triage defects, and verify that delivered functionality satisfies business requirements. · Facilitate backlog refinement, planning, demonstrations, and working sessions; identify blockers and dependencies and ensure decisions, owners, and target dates are documented. · Maintain requirements traceability from business need through user story, implementation, test evidence, release readiness, and Government acceptance. · Support release-readiness activities by verifying scope, acceptance criteria, unresolved dependencies, business-rule decisions, UAT status, and documentation needed for production decisions. · Prepare clear functional documentation, process artifacts, decision records, meeting outputs, and stakeholder briefings that support shared understanding and continuity of operations. CORE RESPONSIBILITY AREAS · Requirements elicitation, analysis, decomposition, documentation, and traceability · Online filing rules, conditional logic, acceptance criteria, and workflow definition · Application modernization requirements and current-state behavior documentation, which may include a Ruby on Rails-to-Java transition · Account, role, permission, identity, organization, family, and household relationship analysis · Data mapping, interface requirements, integration dependencies, and exception handling · Backlog refinement, Agile delivery support, decision tracking, and cross-team coordination · UAT readiness, regression support, defect triage, release readiness, and Government acceptance support REQUIRED QUALIFICATIONS · Minimum 7 years of professional business analysis, systems analysis, product analysis, or requirements-management experience supporting complex software or digital-service delivery. · Demonstrated experience eliciting, analyzing, documenting, validating, and managing functional and non-functional requirements in Agile environments. · Strong experience writing epics, user stories, business rules, and detailed acceptance criteria and managing them in Jira or a comparable Agile lifecycle tool. · Experience analyzing complex workflows, conditional logic, form or transaction rules, role-based access, data relationships, and integration dependencies. · Experience producing data mappings, interface requirements, process flows, current-state and future-state analysis, traceability artifacts, and decision documentation. · Experience partnering with engineering and QA teams to support test strategy, regression coverage, defect triage, UAT, release readiness, and acceptance. · Ability to understand technical concepts such as APIs, databases, application services, identity and account models, legacy-to-modern migration, and CI/CD sufficiently to translate between business and technical stakeholders. · Excellent facilitation, written communication, analytical thinking, requirements-management, and stakeholder-engagement skills in a distributed team environment. · U.S. citizenship and ability to obtain and maintain USCIS-required suitability. Current Elevated Public Trust is strongly preferred. PREFERRED QUALIFICATIONS · Direct USCIS or DHS experience, particularly supporting myUSCIS, online filing, customer or account services, or other mission-critical digital platforms. · Experience with federal form production, benefits-processing workflows, document intake and processing, or metadata-driven form solutions. · Experience supporting legacy application modernization or migration to a modern service architecture; familiarity with Ruby on Rails or Java/Spring is beneficial, and coding experience is not required. · Experience with account migration, identity and authorization models, entity resolution, deduplication, representative or organization relationships, or case-to-account linking. · Experience supporting security, privacy, Section 508 accessibility, ATO, or regulated federal software delivery. · Experience working in multi-vendor delivery environments and coordinating dependencies across product, architecture, engineering, QA, security, and external systems. · Working knowledge of SQL or other data-query techniques used to validate mappings, records, or migration outcomes. EDUCATION · Bachelor's degree in Business, Information Systems, Computer Science, Public Administration, or a related discipline, or an equivalent combination of education and directly relevant experience. · Relevant business analysis, Agile, product, or requirements-management certifications are preferred. Pay: $130,000.00 - $140,000.00 per year Work Location: Remote
Наблюдалась 2026-10-15, впервые 2026-10-14, источник — Indeed.