Senior Business Analyst
# Senior Business Analyst **WinChoice** · Mountain Pine, AR 71956 · `On-site` 🕒 **Статус:** *Опубликовано: 27 дней назад* · *Источник: Indeed* --- ### About the Role Description: The Senior Business Analyst plays a critical role in bridging business needs and technical solutions by owning requirements definition, quality assurance, and stakeholder collaboration. This position drives discovery, ensures high-quality deliverables, and mentors junior analysts to support strategic initiatives within the IT department. Key Responsibilities - Own and manage the requirements relationship with business stakeholders for assigned domains, ensuring clarity and alignment. - Lead discovery sessions through interviews, workshops, observation, and data analysis to identify core business problems and opportunities. - Analyze requests to uncover underlying issues, presenting viable solution options and defining future-state processes with operational impact considerations. - Author precise, testable requirements and acceptance criteria, and define comprehensive test strategies including scope, regression, and validation plans. - Design, execute, and coordinate testing activities such as functional, integration, regression, and user acceptance testing, ensuring quality standards are met. - Lead backlog refinement, participate in sprint planning, and represent business requirements during technical discussions and trade-off analyses. - Mentor junior and mid-level analysts through review, feedback, and knowledge sharing, while contributing to team standards and documentation. Requirements: Required Qualifications - Six or more years of experience in business analysis, quality assurance, or a related role with demonstrated ownership of a business domain. - Proven ability to lead discovery efforts on undefined business problems and produce well-supported recommendations. - Experience authoring clear, concise, and testable requirements suitable for development teams with minimal clarification. - Demonstrated success leading User Acceptance Testing with business stakeholders and validating delivered functionality. - Experience mentoring analysts and reviewing requirement and test documentation. Preferred Qualifications - Experience with CRM implementations or similar core operational systems. - Domain expertise in call center operations, scheduling, dispatch, routing, or field service management. - Background in establishing business analysis or quality assurance standards within a team. - Experience with large-scale data migration and integration testing. - Hands-on QA experience across test strategy, design, execution, and maintaining regression suites. - Change management or end-user training experience for system implementations.
Наблюдалась 2026-10-15, впервые 2026-09-18, источник — Indeed.