Senior Analyst (U2) – Infrastructure Operations Centre Engineer
# Senior Analyst (U2) – Infrastructure Operations Centre Engineer **Clock Edge Technologies Pvt Lt** · Hyderabad, Telangana · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Title: Senior Analyst (U2) – Infrastructure Operations Centre Engineer Experience: 4–6 Years Location: Hyderabad Budget: Max 12 LPA Screening Call: Today at 3:30 PM Interview: Post-screening F2F Round Mandatory Skills IT Operations Centre experience in mid to enterprise-size environments Advanced knowledge of SCOM & SolarWinds Strong troubleshooting of network and server issues ServiceNow ticketing and incident prioritization Handling P1 and P2 incidents Remote management and support protocols for data center operations Troubleshooting and maintenance of Windows Server 2016, 2019 and 2021 Managing and patching Hyper-V Hosts and Virtual Machines Security patching and system updates ITIL V4 framework Strong analytical and problem-solving skills Strong collaboration with SME teams Excellent professional business email writing CSI (Continual Service Improvement) mindset Willingness to work in shifts, including nights, weekends and holidays Roles & Responsibilities Monitor server and network performance using SCOM & SolarWinds Provide L2 support for server and network-related issues Own and resolve critical incidents and participate in Major Incident Management (MIM) calls Analyze and prioritize alerts based on severity and impact Work with SMEs across IT teams to resolve complex issues Manage and support Hyper-V & VMware environments Perform VM checkpoint creation/deletion, RAM/CPU additions and new data drive integration Collaborate with engineering teams for network and firewall changes Coordinate with vendors for server hardware component replacement Troubleshoot common OS issues and escalate complex problems Monitor and manage physical server estate health Provide L1 support for Azure & AWS, including software troubleshooting and installation Support scheduled maintenance activities and planned outages Handle critical issue escalations through the on-call process Perform Hyper-V host patching and VM migration Create baselines following Microsoft patch releases Perform management server patching Pay: Up to ₹1,200,000.00 per year Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-15, источник — Indeed.