Senior Advisor
Shape policy that supports our people and organisation Lead enterprise policy improvements at Customs Influence organisation-wide policy and practice Lead policy that makes a difference. Join Customs as a Senior Advisor, Enterprise Services and drive a key programme of policy review and improvement. Bring your policy expertise, stakeholder engagement skills and strategic thinking to help shape clear, practical and future-focused organisational policies. This is a fixed term or secondment opportunity to 30 June 2027, based in either Wellington or Auckland. The New Zealand Customs Service is looking for an experienced senior advisor to join our Enterprise Services team. We're seeking someone who can quickly understand complex organisational requirements, work with a wide range of stakeholders, and turn those requirements into clear, practical and accessible policies and guidance. This is an exciting opportunity to lead a significant programme of policy review and update work, ensuring Enterprise Services policies remain current, practical, accessible and aligned with legislation, organisational priorities and best practice. You’ll be working across a diverse range of policy areas, helping strengthen the framework that supports our people, leaders and organisational performance. About the role… This role is ideal for someone who can hit the ground running, navigate complexity, build relationships quickly and deliver high-quality work with minimal direction. Reporting to the Principal Advisor, Enterprise Services, you will lead the end-to-end review and refresh of Enterprise Services policies, providing expert advice and guidance throughout the process. Key responsibilities include: Leading the review, development and update of organisational policies. Translating complex legislative, regulatory and organisational requirements into clear, practical policy solutions. Developing and managing a structured programme of policy work, including priorities, milestones and deliverables. Analysing policy risks, gaps and opportunities and providing evidence-based recommendations. Drafting and quality-assuring policy documents and supporting materials. Engaging with subject matter experts, leaders, managers, legal and risk teams to ensure policies are fit for purpose. Coordinating consultation, governance and approval processes. Supporting the implementation and communication of approved policy changes. What you'll bring… To be successful in this role, you'll bring experience leading complex pieces of organisational work, whether in policy, governance, organisational development, risk, compliance, HR, business improvement or a related environment. You'll have a proven ability to analyse information, work across stakeholders and deliver practical solutions that support organisational outcomes. You'll also demonstrate: Strong knowledge of policy development frameworks, consultation processes and governance requirements. Experience interpreting legislation, regulation and organisational requirements. Exceptional analytical and problem-solving skills. The ability to identify risks, dependencies and impacts while maintaining a strategic perspective. Excellent written communication skills and the ability to present complex information clearly and concisely. Strong relationship management and stakeholder engagement capabilities. The ability to work independently and drive outcomes in a structured and organised way. The ability to quickly understand a new operating environment and build credibility with stakeholders. Experience delivering time-bound programmes of work and managing competing priorities. A track record of producing high-quality written material for a variety of audiences. A relevant tertiary qualification in public policy, law, human resources, organisational development or a related discipline is desirable, although equivalent experience will also be considered. Why join Customs? At Customs, you'll be part of an organisation that plays a vital role in protecting and promoting New Zealand's interests. You'll work alongside passionate and talented colleagues, contributing to work that has a meaningful impact across the organisation and wider public service. We value diversity, inclusion and the unique perspectives our people bring. We are committed to honouring Te Tiriti o Waitangi and encourage the use of te reo Māori and tikanga Māori within our workplace. If you're an experienced senior advisor who enjoys bringing order to complexity, working across diverse stakeholder groups, and delivering practical improvements that make a real difference, we'd love to hear from you. Requirements to apply… To work for Customs, you must be able to meet the following requirements: Be a New Zealand Citizen or New Zealand Permanent Resident Residing in New Zealand at the time of application Be able to pass Customs’ security vetting and a drugs test? Have resided continuously in New Zealand for the last five years. Any exceptions to this will need to be discussed with recruitment to assess whether you will still be eligible to meet the Organisation's Security Clearance application criteria. How to apply… To express your interest online, please apply now by submitting a CV and cover letter that demonstrates your ability to meet the competencies required for the role as outlined in the position description. If you have any questions about the role, please contact Suzanne Leahy (Senior Corporate Recruitment Advisor) at Suzanne.leahy@customs.govt.nz. Internal applicants must have their manager’s support to be released for the full term of the secondment before applying. We encourage early applications, as we may close the advertisement before the stated closing date. Applications close 11pm, Monday 21 September 2026. Please note Customs will be managing this recruitment independently in-house and will not be engaging with recruitment agencies at this stage. Please apply online only via our website as we do not accept applications sent directly to our email. New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. Job details Reference # 49070 Posted on 08 Sep 2026 Closes on 21 Sep 2026 Location(s) Auckland, Wellington Expertise Human Resources and Payroll, Policy Analysis Job level(s) Experienced Work type(s) Fixed Term / Secondment Additional attachment
Наблюдалась 2026-09-14, впервые 2026-09-08, найдена на 2 площадках, источник — Indeed.