Senior Account Manager
# Senior Account Manager **HexaHive** · Bismarck, ND 58503 · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role HexaHive is hiring an experienced Senior Account Manager to lead relationships with a portfolio of ongoing clients. This role is for someone who is exceptional at building trust, understanding what clients actually need, navigating multiple priorities, and bringing the right people into the conversation at the right time. As a Senior Account Manager, you’ll be the primary point of contact for key HexaHive clients. You’ll learn their businesses, goals, people, and priorities; lead client conversations; keep communication clear and proactive; and work closely with our strategy, creative, digital, web, content, and advertising specialists to keep the right work moving forward. Great account management here is about more than keeping projects organized. It’s about making clients feel like they’re in good hands. What You’ll Do Own the relationship for an assigned portfolio of ongoing clients Build a strong understanding of each client’s business, goals, priorities, people, and broader context Lead client meetings and conversations, asking thoughtful questions to understand the real need behind a request Help clients clarify priorities, make decisions, and understand what comes next Keep clients proactively informed about the status of work, upcoming priorities, decisions, and potential concerns Communicate HexaHive’s recommendations in a way that makes the thinking behind the work easy to understand Manage multiple accounts, priorities, timelines, and changing needs at the same time Recognize when strategic, creative, technical, advertising, web, or other specialized expertise is needed and bring the right team members into the conversation Translate client context clearly to internal team members so they understand the need without prescribing the solution Keep client priorities aligned with scope, budget, timing, and existing commitments Follow through on commitments, questions, risks, decisions, and next steps so things don’t fall through the cracks Stay curious about what is happening in each client’s business and identify opportunities where HexaHive can provide meaningful support You’d Be a Great Fit If You… Naturally build strong, trusted client relationships Listen closely enough to understand what someone really needs, not just what they’re asking for Can keep the bigger picture in view when there are a lot of moving pieces Communicate clearly, proactively, and confidently Exercise good judgment when there isn’t an obvious answer Can separate what is urgent from what is important Know when to make a call and when to bring the right expert into the conversation Are comfortable leading meetings and navigating difficult or unexpected conversations Take ownership and follow through without needing constant direction Are confident without needing to be the smartest person in the room Bring curiosity, humility, and a collaborative approach to problem solving Required Experience 4+ years of relevant professional experience in account management, client services, consulting, marketing, professional services, or another complex client-facing environment Experience managing multiple clients, accounts, business units, or competing priorities at the same time Experience building and maintaining long-term client or customer relationships Experience working alongside specialists or subject-matter experts and knowing when to bring their expertise forward Familiarity with marketing and the ability to understand and communicate the purpose behind different strategies, channels, and types of work Demonstrated ability to exercise good judgment, adapt to changing priorities, and communicate clearly Preferred Experience Marketing, advertising, creative, or digital agency experience Experience managing a portfolio of clients across multiple industries Experience collaborating with strategists, designers, developers, media teams, consultants, or other specialists Experience with ClickUp or another project management platform We know strong account leaders can come from different backgrounds. You may have spent years in an agency. You may have worked in consulting, professional services, customer success, or an internal marketing role. What matters most is that you have experience owning important client relationships, navigating complex work, building trust, and using good judgment. About HexaHive HexaHive is a Bismarck-based marketing agency helping small and midsize businesses across North Dakota grow through marketing grounded in strategy and rooted in care. Our team works across strategy, branding, websites, content, campaigns, advertising, and design. We intentionally keep our client roster focused. We want to know our clients personally, understand their businesses, and make sure they never feel like another name on a list. Our clients trust us with businesses, teams, and reputations they care deeply about, and we take that responsibility seriously. Founded in 2019, HexaHive has been recognized as a Top-10 Employer in Bismarck-Mandan five years running, Women-Owned Business of the Year, and for our commitment to ethical business practices. Position Details Location: Bismarck, ND Schedule: Full-time Work Environment: Primarily in-office with hybrid flexibility once fully trained How to Apply . Learn more about the role and submit your application at: hexahive.co/senior-account-manager Pay: $70,000.00 - $105,000.00 per year Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Parental leave Retirement plan Vision insurance Application Question(s): Have you applied for the position via our website? Only applications submitted via our website will be considered. Work Location: In person
Наблюдалась 2026-09-17, впервые 2026-09-15, источник — Indeed.