Security Supervisor

Summary of Functions: The Security Supervisor oversees daily security operations during assigned shifts to maintain a safe, secure, and welcoming environment for guests and employees. Responsibilities include directing and mentoring security personnel, coordinating patrols and emergency response, reviewing incident reports, supporting investigations, and enforcing casino policies and applicable gaming regulations. The position also assists the Chief of Security with staff training, key control, security records, and coordination with Tribal Gaming. Accountability: Security Supervisor report directly to the Chief of Security Duties and Responsibilities: • Patrols Casino premise and property to maintain order, enforce regulations, perform regulatory functions and ensure observance of applicable laws. • Monitor the safety of guests, employees, facility and grounds. • Reviews and approves reports for completeness and accuracy. • Perform the duties of the Chief of Security when assigned. • Responsible for the supervision and oversight of staff who provide for the safety and security of employees, guests, facilities and grounds. • Mentor and direct subordinate staff in the performance of their duties. • Assures that gaming floor, corridors, public rooms, and parking areas are adequately patrolled. • Protect the facilities from fire, theft, burglary, and other such causes that may threaten the safety and security of the business, property, employees and guests. • Recommends corrective actions to the Chief of Security. • Assist Chief of Security with on-going training to Security Staff. • Direct response to medical emergencies and provides aid as necessary. • Warn or supervise the escorting of disruptive individuals. • Assist agents of the Lower Elwha Gaming Commission as required. • Uphold all barring and ejection, policies and procedures. • Review and approve security officer attendant reports of accidents and conditions requiring correction. • Disseminate official reports of security department activity to other departments and executives. • Greeting guests and provide information and/or direction as requested. 1 • Supervise and monitor evacuation activities and routes. • Supervise crowd control during emergent and non-emergent situations. • Observe and monitor customer and employee behavior. • Conduct interviews with individuals while conducting investigations. • Provide money escorts as necessary. • Require verbally expressing important instructions accurately or quickly. • Prevent the sale to, or consumption of, alcoholic beverages by anyone under the age of 21 • Assure staff compliance with all Company policies and procedures, National Indian Gaming Commission Rules, Washington State Gambling Commission Regulations, IRS Title 31 Requirements and the Lower Elwha Tribal Gaming Act. • Always maintain confidentiality requirements. • Assist Chief of Security with overseeing electronic key system. • Assist with reviewing and track security reports & accident reports. • Assist with key audits. • Assist with the oversee of the tracking of physical keys. • Maintain barring and injection fills. • Assist with lost & found logs • Assist with public safety Requirements Schedule Hours worked are determined by coverage requirements. Shifts are determined by business needs and coverage requirements. subjected to being assigned any shift and time of Shift at the discretion of the Chief of Security. Supervisory Responsibilities: This position entails supervisory responsibilities over Lead Officers and Security Officers . Minimum Qualifications: • Certificate of High School Diploma/Certificate of Graduation from an accredited high school or General Education Degree (GED) required • College or Technical schooling pertinent to position preferred • Experience and training in casino security or equivalent combination of education and experience pertaining to security. Prior experience in, or demonstrated ability to supervise and direct subordinate personnel in stressful situations • One year preferred supervisory responsibilities. • Ability to lead and/or delegate assigned duties in a team atmosphere • Demonstrate a commitment of competency, accountability and pride in work performance • Demonstrate excellent customer relations and customer service skills • Ability to read, interpret and enforce documents such as safety rules, operating and maintenance instructions and procedure manuals • Ability to write, review and correct reports and correspondence • Ability to speak effectively to groups of employees, customers and the public • Skill in identifying and resolving problems under adverse conditions • Employment is contingent upon a favorable outcome of a background investigation and drug screen Certificates, Licenses, Regulations: • Key gaming license from the Lower Elwha Gaming Commission. • Washington State Driver’s License, or a valid driver’s license from another jurisdiction and the ability to obtain a WA driver’s license within 30 days of the date of hire. 3 Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. • May require physical confrontation and use of force to restrain resistive or subdue combative individuals. • Require the ability to subdue and restrain resisting individuals. • Require walking and moving about to accomplish tasks. May require pursuing running subjects, including catching and detaining resistant subjects. • Require verbally expressing of important instructions accurately or quickly. • Constantly require working with fingers rather than the whole hand or arm. • Constantly require repetitive movement of the wrists, hands and/or fingers. • Frequently involves sedentary work: exerting up to 20 pounds of force and/or up to 10 pounds of force and/or negligible amount of force to lift, carry, push, pull, or otherwise move objects, including the human body. • Occasionally lift and/or move up to 25 pounds. • Occasionally require standing and/or sitting for sustained periods of time. • Occasionally require ascending or descending stairs or ramps using feet and legs and/or hands and arms. • Occasionally require raising objects from a lower to a higher position or moving objects horizontally. • Occasionally require stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. • Must be able to get in and out of all types of vehicles. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is exposed to tobacco smoke, moving mechanical parts, fumes and/or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet, cold and/or humid conditions. The noise level in the work environment is usually moderate.

Pay: $21.52 - $23.52 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Application Question(s):

• Must be 21 years or older

Education:

• High school or equivalent (Required)

Experience:

• Supervisor: 1 year (Required)
• Security: 1 year (Required)

License/Certification:

• Current drivers license (Required)

Ability to Commute:

• Port Angeles, WA 98363 (Required)

Work Location: In person