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Security Communications & Technology, AVP | CCTV | Security Command Centre

ManpowerGroupKuala Lumpur

Assistant Vice President

Security Command Centre & Surveillance Technology

Location: Malaysia (integrated resort) Department: Security Reports to: Vice President Security / Chief Operating Officer Working days: 6 days per week

About the Role

A leading integrated resort in Malaysia is looking for an AVP to lead its 24-hour Command Centre and Security Monitoring Centre, together with the technology and communications systems that keep guests, employees and assets safe.

You will own the full security technology stack, from CCTV, access control and radio communications to body-worn cameras, drone detection and AI-enabled video analytics. You will also take executive oversight of emergency response, crisis management and business continuity. Working closely with the Vice President Security, you will set the long-term technology roadmap and lead transformation projects that position the resort as a leader in integrated resort security.

What You Will Do

Command Centre & Emergency Management

  • Provide executive oversight of the 24-hour Command and Emergency Management Centre
  • Develop and maintain emergency response plans for fire, medical emergencies, natural disasters and security incidents
  • Lead response coordination with police, fire and rescue and other emergency services during critical incidents
  • Run regular drills, tabletop exercises and training
  • Maintain business continuity capability

Security Technology

  • Lead the development and operation of CCTV, access control, radio communications, body-worn cameras, visitor management, key management and integrated command platforms
  • Oversee drone operation and detection (where applicable)
  • Drive AI-enabled monitoring, including facial recognition, number plate recognition, RFID/GPS patrol tracking and AI-enhanced CCTV
  • Define the long-term technology roadmap and lead major capital projects and upgrades
  • Ensure the cybersecurity of operational systems
  • Introduce data-driven reporting for senior executives

Risk, Compliance & Governance

  • Identify and assess operational risks and implement mitigation strategies
  • Ensure compliance with local laws, licensing requirements and company policies
  • Ensure AI systems are deployed responsibly, protecting privacy and preventing unethical or unlawful use

Financial Management

  • Develop operating and capital budgets and monitor expenditure
  • Ensure value for money across security contracts and technology investments

Leadership & Stakeholders

  • Lead, coach and develop the Command Centre team, and drive workforce and succession planning
  • Represent Security at executive meetings and advise senior leadership
  • Build strong relationships with law enforcement, fire and rescue, government agencies and resort operations teams

What You Bring

  • 7 to 10 years in senior security leadership or a similar environment
  • Strong background in security technology and command or control centres
  • Experience in emergency management, response and crisis management
  • Experience in integrated resorts, casinos, aviation, critical infrastructure or large entertainment venues, with project management exposure
  • Demonstrated leadership of large, multidisciplinary teams
  • Strong working knowledge of IT and emerging technologies
  • Strong communication and investigation skills
  • Ability to balance a strong security presence with a high level of guest service
  • Proficiency in English
  • Industry-related certification in security or law enforcement (law enforcement experience is not required)
  • Preferred: Emergency and Crisis Response certification, Certified Crisis Management Officer, or Crisis Management & Business Resilience certification

How Success Is Measured

  • Agreed security service levels maintained
  • Faster emergency response times
  • Fewer security incidents and stronger guest and employee safety metrics
  • Capital projects delivered on time and within budget
  • Regulatory compliance achieved
  • Business continuity readiness maintained
  • Reduced technology downtime
  • Stronger employee engagement and cross-functional collaboration

To apply, please submit your CV through the application link provided.

Pay: RM14,000.00 - RM18,000.00 per month

Work Location: In person

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