SAP BASIS CONSULTANT

General IT Responsibilities

• Maintain thorough knowledge of organizational standards, policies, and procedures.
• Build strong professional relationships with team members to ensure effective collaboration and solution delivery.
• Align near-term goals with the strategic direction set by IT Management.
• Contribute to team productivity and motivation through effective communication and cooperation.
• Perform regular system and data backups to ensure business continuity.
• Maintain a centralized repository of system designs, documentation, and manuals.
• Execute duties and responsibilities assigned by IT Management.
• Achieve Key Performance Indicators (KPIs) defined by IT Management.
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IT Support Responsibilities

• Analyze and resolve SAP system issues in line with Service Level Agreements (SLA).
• Implement enhancements and provide support for SAP and Email systems.
• Submit incident reports for high-level (Priority 1) issues.
• Coordinate identified support issues with the CIO.
• Update support status using SAP and IT Technical Support Ticketing tools.
• Share resolution knowledge with the team and train new members when required.
• Provide support in SAP areas including:
• Performance Monitoring & Tuning
• Transport Management
• System Client Copy, Refresh, and License Management
• Backup and Recovery
• Manage SAP user authorizations and system access.

Project Implementation Responsibilities

• Provide project effort estimates (man-days) to the SAP Service Delivery Head.
• Perform SAP transports across environments (DEV → QAS → PROD).
• Execute authorization and user role mapping as defined by SAP functional teams.
• Conduct server system maintenance and backups.
• Configure SAP systems to meet project requirements.
• Monitor daily SAP tasks and system backups.
• Troubleshoot basic issues on SAP GUI and Email systems.
• Collaborate with Application and Technical teams to resolve operational incidents and requests.
• Create and maintain SAP user accounts.
• Deliver end-user training sessions.
• Maintain email systems and backup processes.
• Roll out email system enhancements.

JOB QUALIFICATION

• Willing to work onsite in BGC, Taguig
• At least 4 year graduate
• With 2 years related experience in SAP Basis
• Willing to work in a compress working schedule

Pay: From Php35,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Paid training

Work Location: Hybrid remote in Taguig