Salesforce Project Manager

Job Summary

We are looking for an experienced Salesforce Project Manager to lead end-to-end Salesforce implementation and transformation projects in Dubai. The ideal candidate should have strong experience managing Salesforce programs, cross-functional teams, client stakeholders, delivery schedules, budgets, risks, and dependencies.

The candidate will work closely with business stakeholders, Salesforce architects, developers, business analysts, QA teams, and integration teams to ensure successful project delivery.

Key Responsibilities

Manage end-to-end Salesforce implementation projects from initiation and planning through deployment and post-production support.

Own project scope, schedule, budget, resource planning, risks, issues, dependencies, and delivery governance.

Work closely with business and technology stakeholders to understand project objectives, priorities, and expected outcomes.

Lead Salesforce delivery teams comprising Architects, Developers, Business Analysts, QA Engineers, and integration specialists.

Manage project planning, sprint execution, release planning, status reporting, RAID logs, and stakeholder communications.

Drive Agile/Scrum ceremonies including sprint planning, daily stand-ups, backlog reviews, retrospectives, and release planning.

Coordinate with technical teams working across Salesforce products such as Sales Cloud, Service Cloud, Experience Cloud, CPQ/Revenue Cloud, and integrations as applicable.

Collaborate with Salesforce Architects and technical leads on solution design, integrations, data migration, security, and deployment planning.

Identify risks and delivery challenges proactively and drive appropriate mitigation and escalation.

Manage third-party vendors and geographically distributed/offshore teams where applicable.

Ensure appropriate governance around requirements, change requests, testing, UAT, releases, and production deployments.

Provide clear project status and executive-level reporting to customer and leadership stakeholders.

Ensure projects meet agreed quality, timeline, budget, and business objectives.

Support customer adoption, change management, and transition to production/support teams.