Sales & Technical Support Coordinator
We are seeking a detail-oriented, customer-focused Sales & Technical Support Coordinator to support our sales team and customers throughout the quoting and sales process. This position is responsible for preparing quotes, following up on opportunities, responding to customer requests, and providing administrative and technical product support.
Key Responsibilities
- Prepare, send, and track customer quotes.
- Proactively follow up on open quotes and sales opportunities.
- Respond to customer requests for pricing, product information, lead times, and technical documentation.
- Assist with product specifications, drawings, submittals, and application questions.
- Coordinate with Sales, Estimating, Operations, and vendors to ensure timely customer responses.
- Maintain accurate quote, customer, and opportunity records.
- Assist with converting successful quotes into orders and supporting project handoff.
Qualifications
- Strong communication, organization, and follow-up skills.
- Detail-oriented with a strong customer-service mindset.
- Comfortable working with pricing, specifications, drawings, and technical information.
- Proficient with Microsoft Office, particularly Excel and Outlook.
- Construction, highway safety, manufacturing, or technical sales experience is preferred.
Ideal Candidate
The ideal candidate is organized, responsive, technically curious, and comfortable interacting directly with customers . They take ownership of follow-up, enjoy supporting a sales team, and can manage multiple quotes and priorities in a fast-paced environment.
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
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