Sales Support Executive

Thank you for taking the time to read about this full-time opportunity within our Sheffield office.

Before you read on, we'd like to point out this this role is supporting our teams in the Far East and Australia and as such, we're ideally looking for someone who would like to work at least 2 days a week 5am-1pm. The role is hybrid, so those early start days can be home days if preferred.

• Are you an organised, customer-focused professional?
• Do you have experience in sales administration, order processing or customer support?
• Are you proficient in Mandarin?

We’re now looking for a Sales Support Executive to join us here at CRU International on a maternity cover contract, ideally starting in December 2026 and no later than January 2027.

In this role, you’ll support our regional sales teams and clients with onboarding, customer paperwork, orders and cases. You’ll help manage the sales admin using Salesforce and within agreed service levels. You’ll also respond to internal sales queries, keep records up to date, and work with colleagues in Compliance and Credit Control to flag concerns or resolve issues.

We’d love to hear from you if you’re detail-oriented, organised and confident communicating with customers and colleagues.

Experience with Salesforce is preferred. Mandarin proficiency is essential, both written and spoken.

This is a great opportunity to join a collaborative team at a global company and contribute to a responsive client experience across the metals, mining and fertilizer industries.

Once you apply, we’ll share a link to our company portal. The first stage of the assessment process will be a phone or video call.

There's a possibility that there will be a permanent role available within the wider team at the end of the MAT cover contract.

Thank you for your interest. We look forward to hearing from you!

Pay: From £27,000.00 per year

Application question(s):

• Please tell us a little about what you’re currently doing and why you’re looking for a new opportunity?
• How would you commute to the office and how long would it usually take?
• What is your current notice period and ideal salary?
• Tell us about your Mandarin proficiency?
• Tell us why you feel this role is a great fit for you? Be specific about why a temp contract suits?

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Sheffield S1