Sales Support Assistant

Who we are:

Join a Global Leader in Industrial Sustainability

At Castolin Eutectic , we are pioneering industrial sustainability through innovative surface protection solutions. Since 1906, we have helped customers extend equipment life, reduce maintenance costs, and improve productivity while remaining committed to sustainable business practices.

For more than 100 years, we've been a global leader in wear management, surface protection, welding, brazing, and thermal spray technologies. Our solutions help customers solve some of their toughest maintenance and reliability challenges across industries including mining, cement, steel, power generation, pulp & paper, and heavy manufacturing.

Operating in more than 25 countries, we combine global expertise with local support to deliver innovative solutions that create lasting value for our customers.

Opportunity!

Are you highly organized, detail-oriented, and energized by supporting a sales team? We are seeking a Sales Support Assistant to help support business growth by maintaining customer and prospect information, supporting CRM processes, and coordinating sales activities.

This role serves as a resource for our sales team by helping manage customer data, identify opportunities, generate reports, and support account management activities.

This is an excellent opportunity for someone who enjoys working with data, systems, and people while contributing to the success of a growing manufacturing organization.

What You’ll Do:

· Provide day-to-day sales support, including customer and prospect research, CRM maintenance, contact updates, lead assignment, opportunity tracking, and follow-up coordination.

· Leverage lead-generation platforms to identify new contacts, buying influencers, account changes, and potential opportunities, enabling the sales team to expand customer relationships and generate new business.

· Generate and distribute sales reports, customer activity updates, pipeline reports, and other business intelligence that helps the sales team prioritize opportunities and manage accounts effectively.

· Assist with Excess & Obsolete (E&O) inventory management by identifying aging inventory, preparing reports, communicating opportunities to the sales team, and supporting initiatives to reduce excess stock.

· Support account and territory management activities, helping sales representatives stay organized and focused on revenue-generating opportunities.

· Serve as a trained backup for label creation and printing processes to ensure business continuity during absences or periods of high demand.

· Follow established label procedures and quality requirements, providing support only as needed while maintaining primary focus on sales support responsibilities.

· Other tasks as defined.