Sales Process & AI Enablement Specialist

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work.

People here at Apple don't just build products; we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspire the innovation that runs through everything we do, from extraordinary technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

In this role, you will be the frontline architect and execution engine driving our transition to an AI-native sales organization. Working closely with the Organizational Design Lead, you will bridge strategic blueprints with daily commercial reality—translating human-AI collaboration frameworks into standardized, repeatable sales operations. You will spend time on the ground with sales teams, running agile pilots, designing practical SOPs, and enabling sales to become truly empowered, full-cycle experts.

• Frontline Process & Pain Point Diagnostics: Conduct deep dives into end-to-end sales pipelines and team workflows to pinpoint high-friction, repetitive tasks primed for AI takeover.
• Design Daily SOPs: Turn strategic concepts into crisp day-to-day workflows, ensuring seamless handoffs between sales teams and AI agents.
• Drive Agile Pilots: Partner closely with frontline cohorts to track key metrics, rapidly remove friction, and validate new operating models.
• Scale Enablement & Adoption: Build hands-on training, practical playbooks, and peer-coaching loops to lower resistance and make Human-AI collaboration the daily norm.

3–6+ years of proven experience in in Sales Ops, Enablement, or Sales Transformation Consulting within leading tech firms, top-tier management consultancies, or high-growth B2B companies. Proven skill in turning complex, ambiguous sales processes into clear, repeatable playbooks—combining structured consulting methods with agile tech execution. Hands-on power user of GenAI tools (LLMs, agents, no-code workflows) Data & Business Value Tracking: Strong analytical mindset; able to define tracking metrics and leverage data to quantify tangible ROI, including conversion rate improvements, cycle time reduction, and rep efficiency uplift.

Strong frontline empathy with proven success in running pilots, coaching sales, and driving smooth behavioral change. Data-driven mindset to turn frontline pilot feedback into sharp, actionable insights for leadership and org design.