Sales & Operations Manager

About Us

Marketech International Corporation USA (MICU) is the U.S. subsidiary of Marketech International Corp. (MIC), a global technology and engineering firm founded in 1988. We support semiconductor, cleanroom and high-tech facility projects with turnkey services that include cleanroom and MEP construction, utility and chemical supply systems, tool installation and ongoing maintenance.

Job Overview

Marketech International Corporation USA is seeking a results-driven Sales & Operations Manager to lead business development and oversee daily operations in our Phoenix, AZ office. This onsite role drives revenue growth in the semiconductor and high-tech manufacturing market while keeping operations efficient and customers satisfied. The Manager reports to the Director of Operations / General Manager and works across every department.

Key Responsibilities

Sales & Business Development

• Build and carry out sales plans that meet revenue and growth targets.
• Find and win new business in semiconductor, manufacturing and high-tech markets.
• Maintain relationships with current and prospective clients through meetings, site visits and business reviews.
• Prepare proposals, quotes, contracts and presentations, and negotiate pricing, service agreements and contract terms.
• Track market trends, customer needs and competitors, and work with executive leadership on growth strategy.

Operations Management

• Oversee daily operations for efficiency, productivity and customer satisfaction.
• Monitor performance, project schedules, budgets and resource use so deliverables finish on time and on budget.
• Improve operating procedures and workflows, and solve operational problems.
• Track KPIs and prepare operational reports for leadership.
• Partner with Finance on budgets, profitability, forecasting and revenue.

Leadership & Cross-Functional Coordination

• Lead, coach and mentor sales and operations staff, set performance goals and complete evaluations.
• Support recruiting, onboarding, training and professional development.
• Run cross-functional meetings across Sales, Engineering, Procurement, Project Management, Finance, Logistics and HR.
• Hand new customer opportunities off to project teams as active projects.
• Build relationships with clients, vendors, subcontractors and strategic partners.

Required Qualifications

• Bachelor's degree in Business Administration, Operations Management, Engineering, Marketing or a related field.
• 5+ years of experience in sales, operations management, business development or project management.
• Experience in semiconductor, manufacturing, construction, engineering or other high-tech industries.
• Proven record of managing customer relationships and leading cross-functional teams.
• Strong financial skills, including budgeting, forecasting and cost management.
• Proficiency with Microsoft Office and CRM/ERP systems.

Preferred Qualifications

• Experience supporting semiconductor manufacturing or construction projects.
• Familiarity with SAP, Oracle, Microsoft Dynamics, NetSuite or Salesforce.
• PMP or an equivalent leadership certification.
• Experience with contract negotiation and strategic account management.

Skills & Competencies

• Business development and account management
• Negotiation and presentation
• Strategic planning and operational decision-making
• Budgeting and forecasting
• Team leadership and coaching
• Cross-functional communication
• Analytical problem-solving
• Professionalism, integrity and accountability

Benefits

• 100% Paid Benefits for the Employee: Medical, Dental, Vision and Life Insurance
• Paid Time Off (PTO)
• 401(k) Plan

Work Environment

This is an onsite, office-based role with regular contact with customers, project teams and leadership. It includes local and occasional out-of-state travel to customer sites, semiconductor fabs, construction sites and trade shows. You'll need to be flexible to meet business needs and customer deadlines.