SALES EXECUTIVE

Job Summary

Coordinate and support the sales team by managing schedules, processing orders accurately and promptly, maintaining sales-related equipment, and providing after-sales support to ensure customer satisfaction.

Responsibilities

Manage sales team schedules and organize documents to ensure smooth daily operations

Communicate relevant information clearly to team members and directors to support decision-making

Maintain readiness and adequacy of sales-related equipment and materials for uninterrupted sales activities

Respond promptly to customer complaints and deliver effective after-sales support to enhance customer satisfaction

Store and organize financial and non-financial data electronically to prepare accurate sales and performance reports

Process all sales orders accurately and timely to meet customer and company requirements

Inform clients proactively about any unforeseen delays or issues affecting their orders

Monitor sales team progress, identify performance gaps, and propose actionable improvements to enhance results

Enter accounts receivable (AR) and accounts payable (AP) data into the system and reconcile transactions for accurate financial records

Perform purchasing tasks as needed to support sales operations and maintain inventory levels

Perform general sales administrative duties to support team efficiency and operations

Report daily matters directly and clearly to management to ensure transparency and prompt issue resolution

Adhere strictly to company policies and procedures to maintain compliance and operational standards

Manage confidential information with professionalism, maturity, and commitment to company standards is a must

Preferred competencies and qualifications

At least 1 year of relevant working experience in sales or administrative roles

Proven experience in sales coordination or related administrative positions

Some knowledge of general hardware products such as building materials and hardware is an added advantage

Proficient in Microsoft Office applications and Autocount software

Strong organizational skills applied to managing tasks and schedules effectively

Problem-solving aptitude demonstrated through identifying and addressing operational challenges

Demonstrated ability to work effectively as part of a team with dedication and collaboration