Sales Coordinator (Inside Sales)

Job type: Remote, full-time, exempt. Reports to the Inside Sales Manager.

Position summary

Omnis Panels has an opening for a Sales Coordinator on the Inside Sales team. The Sales Coordinator is the organizational hub of the Omnis sales team.

You will connect the Inside Sales Manager, inside and outside sales, independent representatives, customers, and Project Management. You will make sure every opportunity has complete information, every quote request is routed and followed up on, and every handoff happens cleanly and on time.

The ideal candidate is highly organized, customer-service minded, and detail-oriented. You thrive in a fast-paced environment and take ownership of keeping opportunities moving from first inquiry through handoff to Project Management. A healthy sense of urgency is required.

Essential functions

The essential functions include, but are not limited to the following:

• Salesforce and opportunity management: Check that new leads and opportunities are entered completely and correctly. Flag missing or duplicate records, keep stages and required fields consistent, and find stale opportunities and overdue follow-ups.
• Quoting and proposal coordination: Track quote requests, status, and due dates. Coordinate pricing and lead-time requests, monitor quote expiration dates, and escalate missing information and urgent deadlines.
• Sales communication and follow-up: Track unanswered emails and open action items. Coordinate follow-up reminders and escalate time-sensitive customer requests to the responsible representative.
• Sales-to-project handoff: Complete the handoff checklist, review open Sales commitments before handoff, schedule handoff meetings, and confirm that Project Management has acknowledged each handoff.
• Sales meetings: Prepare weekly agendas. Capture notes, decisions, owners, and action items, and track completion of commitments.
• Sales travel and visits: Help the National Sales Manager and outside sales team with trip planning, itineraries, customer profiles, and post-visit action items.
• Samples and materials: Coordinate sample requests, shipment status, and presentation materials with the responsible teams.
• Reporting and accountability: Flag overdue tasks, stalled opportunities, and unresolved assignments. Help document recurring workflow bottlenecks.
• Process improvement and automation: Identify repetitive tasks suited to automation, document Sales processes and procedures, and test improvements before they are adopted.
• Team coordination and administration: Keep a daily and weekly workflow checklist, manage deadlines and priorities, provide general administrative support to the sales team, and work within defined escalation authority.

Knowledge, skills, and activities

• Customer-service mindset, with a strong sense of urgency and follow-through
• Strong organizational and time-management skills; able to manage many open items at once and set priorities
• Excellent written and verbal communication; comfortable on the phone with customers and sales representatives
• Detail-oriented, proactive, and self-motivated; works independently and collaboratively
• Strong technology aptitude, with a willingness to learn and adopt AI, automation, and emerging business tools
• Resourceful, systems-minded problem-solver who identifies opportunities to improve processes

Minimum qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent required. An associate's or bachelor's degree in business or a related field is preferred.
• 1 to 3 years of experience in sales support, customer service, inside sales, or a coordination role is preferred.
• Experience in construction, building materials, or B2B environments is preferred.
• Proficiency in Microsoft Office (Outlook, Excel, Word, and Teams).
• Experience with Salesforce or a similar CRM is strongly preferred.
• Ability to read construction drawings and specifications, or a willingness to learn. Willingness to learn Bluebeam and other estimating tools.
• Strong organizational and time-management skills, with the ability to prioritize and meet deadlines.
• The ability to give accurate, prompt answers to customer and independent representative inquiries.

Working environment

• Remote. The work is performed primarily at a computer in a home-office setting.
• Reliable internet access and equipment that supports video conferencing.
• Prolonged periods of computer, phone, and video-conference use. Noise level is usually quiet to moderate.
• Occasional travel may be required for trade shows, training, or in-office meetings.

Compensation and hours

• Remote. Full-time. Exempt.
• Salary ranges from $65,000+ depending on experience, with semi-monthly direct deposit.
• Standard US business hours, Monday to Friday, 8:00 a.m. to 5:00 p.m. ET.
• Benefits: Simple IRA retirement plan, after the plan waiting period. Unlimited paid time off for exempt employees under the Omnis PTO policy.

How to apply

Please send a cover letter and resume to hr@omnisusa.com. No calls, please.

Equal opportunity statement

Omnis Panels LLC is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of an individual's membership, or perceived membership, in a protected class. For purposes of this policy, protected classes include: age (40 or older), sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related conditions), race (including hair texture, hair type, hair length, or a protective hairstyle commonly or historically associated with race, such as braids, locs, twists, tight coils or curls, cornrows, Bantu knots, Afros, and headwraps), national origin, disability, creed, religion, genetic information, ancestry, marital status, military or veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

About Omnis Panels, LLC

Bringing the Best Together

Headquartered in Plainwell, MI, Omnis Panels LLC (Omnis) is a national partner for innovative and sustainable building products. Omnis represents manufacturers who create innovative building envelope solutions focused on sustainability and efficiencies. Working with a network of top US building envelope representatives, consultants, and distributors, Omnis strives to provide unparalleled service to installers, architects, contractors, and building owners. Omnis has a track record of developing and executing the most appropriate strategies to bring quality products to the US, ensuring rapid and sustained growth.

Our vision: Provide superior building products that drive sustainable architecture and inspire creative design.

Our mission: Build valued partnerships with leading representatives, offer superior, cost-effective building envelope products to the architecture and construction communities, and provide unwavering support every step of the way.

Pay: From $65,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• Do you have experience working in Salesforce or another CRM system?
• Are you comfortable speaking on the phone with customers and sales representatives?
• Are you available to work Eastern Time business hours, 8:00 a.m. to 5:00 p.m. ET, Monday through Friday?
• Are you able to read construction drawings, or willing to learn how to read them?

Work Location: Remote