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Sales Coordinator

Heidelberg MaterialsDoncaster, VIC

Sales Support Coordinator

Location: Doncaster

Be the engine behind our sales success.

Heidelberg Materials Australia looking for a highly organised and detail-focused Sales Coordinator to provide essential support to our Victorian Sales Team. This role ensures accurate data flow, pricing integrity, and timely reporting — enabling our Sales Managers (SMs), Regional Sales Managers (RSMs), and State Managers to focus on driving commercial performance.

If you enjoy working with systems, analysing data, and being the go-to support person in a fast-paced environment, this could be your next opportunity.

About the Role

As Sales Administrator, you will provide end-to-end sales administration and pricing support, maintain system integrity, and deliver reporting that drives action and accountability. You’ll work closely with internal stakeholders including TSMs, SMs, State Managers, National Sales & Marketing, Credit, Technical, Operations, and IT teams.

Strong internal relationships are critical to success in this role — you will be a trusted support partner to the sales leadership team.

Key Responsibilities

  • Provide end-to-end sales administration support across systems, pricing, reporting, and stakeholder engagement to enable strong commercial performance
  • Maintain accurate real-time transactional sales data and oversee regional sales and pricing master data integrity
  • Support price increase processes, analyse product margins and discounts, and approve quotations within delegation authority
  • Drive continuous improvement of system processes, compliance, and pricing models
  • Deliver weekly wrap-ups of daily orders, monthly reporting and analysis, post-delivery summaries, lab billing administration, and billing investigations
  • Build and maintain strong working relationships with TSMs, SMs, State Managers, and cross-functional teams (Sales, Credit, Technical, Operations, IT)
  • Proactively communicate insights, issues, and required actions to key stakeholders
  • Provide sales system training (1:1 and small group) as required
  • Ensure compliance with OHS/WHS legislation, IRMS requirements, and support the company’s Zero Harm philosophy

What You’ll Bring

  • 2+ years’ experience in sales administration
  • Strong ERP system experience (SAP highly regarded)
  • CRM system experience (preferred)
  • Exceptional attention to detail
  • Strong organisational and time management skills
  • Ability to manage competing priorities in a dynamic environment
  • Strong relationship-building and communication skills
  • Intermediate Microsoft Word, Excel, PowerPoint and Outlook skills
  • Confidence delivering system training
  • High energy and productivity
  • Passionate about accuracy, process improvement, and teamwork
  • Reliable, accountable, and solutions-focused

Why Join Us?

  • Be part of a collaborative, high-performing team in the construction industry.
  • Work with experienced leaders who value precision, initiative, and continuous improvement.
  • Contribute directly to data-driven sales success and process excellence.
  • Gain exposure across multiple business functions with opportunities to grow and develop your career.

Our People

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