Sales Consultant

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Sales Consultant

Aura Wellness Club Kuwait

LOCATION Kuwait

DEPARTMENT Membership Sales

REPORTS TO Sales Manager

About Aura Wellness Club

Aura Wellness Club is a premium health and wellness destination in Kuwait, bringing together high-quality fitness, spa and recovery experiences, studios, family activities and a distinctive beachfront setting. We are building a team that is passionate about wellbeing, service and creating memorable experiences for every member and guest.

The opportunity

We are looking for a confident, energetic and commercially minded Sales Consultant to help introduce prospective members to Aura and convert interest into long-term memberships. You will manage enquiries from first contact through to joining, using proactive outreach, thoughtful conversations and engaging club tours to understand each prospect’s needs and recommend the right membership.

This is a relationship-led sales role in a premium environment. Success comes from combining strong follow-up and sales discipline with genuine care, product knowledge and a consistently exceptional prospect experience.

What you’ll be responsible for

· Respond promptly and professionally to new membership enquiries across relevant channels, ensuring every lead receives timely follow-up.

· Proactively contact prospective members, nurture leads and maintain a strong pipeline of appointments and sales opportunities.

· Conduct engaging, personalised club tours that bring Aura’s fitness, spa, recovery, family and lifestyle offering to life.

· Understand each prospect’s goals, interests and lifestyle, then recommend the most suitable membership and explain its value clearly.

· Convert enquiries, appointments and tours into membership sales while working towards individual and team targets.

· Maintain accurate lead records, contact history, appointments, sales activity and next steps in the club’s CRM or membership system.

· Follow an agreed sales process, including call-backs, messages, appointment confirmations and post-tour follow-up.

· Deliver a warm, professional and premium experience at every touchpoint, reflecting Aura’s brand standards and service values.

· Support membership onboarding and hand over relevant information so new members feel welcomed, informed and confident from day one.

· Work closely with the Sales Manager and wider club teams to identify opportunities, share feedback and support club-wide commercial goals.

· Keep up to date with membership categories, pricing, promotions, facilities, services and competitor activity.

· Support pre-opening or campaign activity where required, including lead generation, appointment setting and membership conversion initiatives.

What we’re looking for

· A proactive, target-driven individual who enjoys engaging with people and achieving measurable results.

· Strong communication, listening, influencing and relationship-building skills.

· Confidence making outbound calls, following up leads and asking for the sale in a professional way.

· A consultative approach: able to identify needs, build trust and recommend solutions rather than relying on discounts.

· Excellent organisation, attention to detail and the ability to manage multiple leads and priorities.

· Comfortable using CRM systems, email, messaging tools and standard workplace technology.

· A genuine interest in health, fitness, wellbeing and premium customer experiences.

· A positive team attitude, personal accountability and a willingness to learn and develop.

Experience

Previous experience in sales, membership sales, hospitality, leisure, retail or another customer-facing environment is an advantage. We are also interested in candidates who can demonstrate the right attitude, communication skills and drive to succeed, with training and support provided to help them develop.

How success will be measured

· Achievement of individual membership sales and revenue targets.

· Lead response times, follow-up quality and completion of agreed sales activity.

· Enquiry-to-appointment and tour-to-join conversion rates.

· Accuracy and quality of CRM records and pipeline management.

· Prospect feedback, service standards and the quality of the new-member handover.

Why join Aura Wellness Club?

· Be part of a premium wellness destination with an ambitious vision for growth.

· Work in a collaborative team where service and commercial performance matter equally.

· Develop your sales skills through coaching, feedback and on-the-job learning.

· Opportunity to contribute to the launch, growth and reputation of a distinctive club in Kuwait.

· Compensation and benefits package, including any applicable sales incentive, will be discussed during recruitment.

Ready to join us?

If you are passionate about people, motivated by targets and excited by the opportunity to represent a premium wellness brand, we would love to hear from you. Please submit your CV and a brief introduction outlining your relevant experience and why you would be a great fit for Aura Wellness Club.

Pay: KD400.000 - KD500.000 per month

Work Location: In person