Sales Assistant - Hydrista
Drink More Water, together we grow.
Here at waterdrop, we make drinking more water fun and convenient! Discover the world of innovative hydration with our fruity little cubes – Microdrinks. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000 retail and branded stores, we can’t wait to take this journey to the next level – together with you!
Become part of our Store in…
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Fulltime or Parttime
Your responsibilities at waterdrop:
Be an Ambassador for our Brand, Values and Product
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Demonstrate our Retail Core Values of: Always Keep Growing, Together We
Win, Be The Consumer, Bring High Energy, Find A Way.
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Provide excellent customer service and surpass customer expectations at every
opportunity. Assist customers to match their buying needs.
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Identify customer needs and answer product related questions. Be able to respond to
queries on product prices, quality, features and benefits.
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Take every opportunity to capture customer data in order to expand our database
and customer loyalty.
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Resolve customer complaints promptly and successfully by investigating problems,
developing solutions and making appropriate recommendations to the management
team.
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Deliver product excellence by maximising product knowledge with relevant
recommendations through our 6 Drop Selling Ceremony.
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Attend and participate in store meetings and training sessions as required by your
manager.
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Ensure that good communication with your colleagues is maintained
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Have a positive attitude with the team and customers and be open to constructive
feedback that will help you develop and improve.
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Maintain brand standards on visual display and merchandising, cleanliness and
general housekeeping.
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Follow policies and procedures to maintain the security of stock, customer records
and cash handling.
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Ensure that time keeping attendance is in line with the company's policies and
procedures. Opening and closing the store as and when required.
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Be aware of Health & Safety requirements in the store.
What you bring to the table:
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Be approachable and available to assist our customers with their shopping
experiences.
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Enthusiasm and commitment to always provide excellent customer service.
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Willing to adapt and take on new challenges.
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Strong selling skills.
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Always presents a professional image.
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Ability to multitask.
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The ability to maintain professionalism under all circumstances.
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Works effectively and efficiently alone and in the team.
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Prepared to go the extra mile when needed.
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Good interpersonal and communication skills.
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Demonstrate retail sales experience in a customer focused environment
What we offer you:
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An ambitious and international team with whom fun is by no means neglected.
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Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
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Discount on-and offline on your waterdrop purchases and many free merchandising items.
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Legendary team events and qualified training.
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Additional monthly bonuses when targets are met.
Wanna drop in? Just send us your CV via the application button.
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