Sales Assistant – ELV / IT Solutions | Lead Generation & Sales Support

Sales Assistant – ELV / IT Solutions | Lead Generation | Sales Support

Salary: AED 3,000 – AED 3,500 per month Location: Dubai, UAE Work Arrangement: Hybrid Employment Type: Full-time Reporting To: Sales Manager

Candidates must hold a valid UAE residence visa under spouse or father's sponsorship.

Job Description

We are looking for a proactive and organised Sales Assistant to support our sales operations, with a focus on lead generation, customer service, client registrations and sales campaigns.

The ideal candidate should have experience in the ELV, IT, security or technology sector and be comfortable with CRM systems, prospect research, email campaigns and customer follow-ups.

Key Responsibilities

Lead Generation & Campaigns

• Identify potential customers and generate leads across the UAE.
• Research prospects in Facility Management, Retail, Healthcare, Hospitality, Logistics and Commercial sectors.
• Build and maintain customer databases and mailing lists.
• Plan, execute and monitor email campaigns using Zoho Campaigns.
• Track campaign responses, customer enquiries and potential sales opportunities.
• Follow up with leads generated through campaigns, referrals and online enquiries.
• Update and maintain lead information, activities and follow-ups in Zoho CRM.

Customer Service & Sales Support

• Respond to customer enquiries and provide timely follow-up.
• Maintain communication with existing and prospective customers.
• Coordinate with the sales team on customer requirements, quotations and follow-ups.
• Assist with customer and company registrations, documentation and related follow-ups.
• Support the sales team in identifying opportunities for CCTV, Access Control, Structured Cabling and other ELV/IT solutions.
• Maintain sales activity reports and lead-generation trackers.

Requirements

• 1–2 years of experience in sales support, lead generation, customer service or business development, preferably in ELV, IT, security or technology solutions.
• Experience in prospect research, email marketing and sales campaigns.
• Knowledge of Zoho CRM and/or Zoho Campaigns would be an advantage.
• Basic understanding of CCTV, Access Control, Structured Cabling and related ELV/IT solutions.
• Strong communication, organisational and customer service skills.
• Good knowledge of Microsoft Excel and email communication.
• Ability to manage follow-ups independently and work effectively in a hybrid arrangement.

Education

Bachelor's Degree in Business Administration, Marketing, IT, Electrical Engineering, Electronics or a related field is preferred.

Candidates with relevant sales support or lead-generation experience will also be considered.

Salary: AED 3,000 – AED 3,500 per month Job Type: Full-time, Hybrid Location: Dubai

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Pay: AED3,000.00 - AED3,500.00 per month

Work Location: Hybrid remote in Dubai