Sales Assistant- Diptyque

Sales Assistant- Diptyque

Battersea Power Station

Full Time

Job Description - To deliver agreed sales KPI’s for the store - these KPI’s will focus on sales, ATV, UPT, conversion and CRM. - Develop an understanding of the KPI and Business objectives of the business on a daily and weekly basis - Understand the KPI reporting required for the host store and the company as required - Assist with boutique reporting when needed. - Ensure that every customer is approached and assisted to achieve sales targets. - Maintain and develop strong relations with customers and deliver impeccable service at all times. - Work with the team for events both in-store and off site as the business requires - Make sure that you are always up to date with product knowledge, key trends and promotions and launches within the business. - Attend key training sessions held by the company - Ensure that all back of house areas are maintained to a high standard that supports the needs of the sales floor - Ensure that the counter is clean, neat and tidy at all times - Support the implementation of and ongoing maintenance of all visual animations in store and in the windows, including seasonal campaigns and gift wrapping - Ensure that sales/ customer contacts/ requirements are recorded and monitored. - Assist Counter Manager in duties and additional tasks as and when required. - Follow all host store cash handling guidelines at all times. - Ensure that at all times company dress code and grooming guidelines are adhered to. - Maintain a good relationship with all colleagues at Diptyque. - Abide at all times by Company and Host Store rules and policy. - You will be required to work in other London Diptyque locations if needed.

The successful candidate will: - A passion and previous Fragrance/ Beauty/ Luxury Retail Experience. - Sales focused with a proven sales record. - Strong people and performance/ management skills. - Expertly honed customer service skills and enjoy interacting confidently with the general public. - Must be self-motivated, focused and be able to use own initiative. - Communication both verbal and written to a high degree is also a must. - Expertly groomed at all times as appearance must be able to reflect our company and store to be worked in. - Available Full Time and have flexible working hours. Position will include Saturdays and some Sundays. - Be assertive, dynamic and always have a can do and positive attitude. This is a fantastic opportunity to join an organisation that have ambitious growth plans, and an excellent opportunity if you would like a role that gives you global exposure.

LAyv0UGvkq