Sales and Development Officer

jOB DESCRIPTION

Position: Sales Officer – Shipping & Logistics

Department: Sales & Business Development

Location: Dubai, UAE

Employment Type: Full-Time

Industry: Shipping / Freight Forwarding / Logistics

Experience Required: 5–6 Years

Reporting To: Sales Manager / General Manager

About the Role

Anchorage is looking for an experienced and results-driven Sales Officer to join our Shipping & Logistics team in Dubai.

The ideal candidate should have 5–6 years of proven sales experience in a shipping, freight forwarding, or logistics company in Dubai/UAE, with a strong understanding of the local market and an established network of customers.

The successful candidate will be responsible for generating new business, developing existing accounts, maintaining strong customer relationships, and achieving assigned sales and revenue targets.

Key Responsibilities

1. Business Development

• Identify and develop new business opportunities within the UAE market.
• Generate leads through cold calling, customer visits, referrals, networking, email campaigns, and other business-development activities.
• Identify potential customers among importers, exporters, manufacturers, traders, distributors, and other businesses requiring logistics solutions.
• Develop and maintain a strong sales pipeline.
• Convert prospects into active and profitable customers.

1. Customer Relationship Management

• Build and maintain long-term relationships with new and existing customers.
• Conduct regular customer meetings and visits.
• Understand customer requirements and provide suitable shipping and logistics solutions.
• Maintain regular follow-ups with customers regarding quotations, shipments, and new business opportunities.
• Identify opportunities for repeat business, cross-selling, and account growth.

1. Shipping & Freight Sales

• Promote the company's Sea Freight, Air Freight, Land Freight, Customs Clearance, Warehousing, and Logistics services.
• Have a strong understanding of FCL, LCL, import/export shipments, transit times, shipping documentation, and freight forwarding procedures.
• Prepare quotations and commercial proposals in coordination with the pricing/operations teams.
• Negotiate freight rates and commercial terms with customers while maintaining company profitability.
• Follow up on quotations and convert inquiries into confirmed shipments.

1. Sales Targets & Revenue

• Achieve monthly, quarterly, and annual sales targets.
• Meet assigned revenue and gross-profit objectives.
• Monitor sales performance and maintain an active sales pipeline.
• Develop strategies to increase customer acquisition and revenue.
• Provide regular sales forecasts and performance reports to management.

1. Coordination & Customer Service

• Coordinate closely with Operations, Pricing, Documentation, and Customer Service teams.
• Ensure that customer requirements are communicated accurately to internal departments.
• Follow up on shipment execution and address customer concerns professionally.
• Support the operations team in resolving commercial or customer-related issues.
• Ensure a high level of customer satisfaction and retention.

1. Market Development

• Monitor market trends, freight rates, competitor activities, and customer requirements.
• Identify new market segments and potential business opportunities.
• Attend customer meetings, industry events, exhibitions, and networking activities when required.
• Maintain knowledge of developments in the UAE shipping and logistics market.

Educational Qualification

• Bachelor's degree or diploma in Business Administration, Logistics, Supply Chain Management, Sales, Marketing, or a related field is preferred.
• Relevant shipping/freight-forwarding sales experience may be considered in place of a formal qualification.

Preferred Candidate Profile

The preferred candidate should:

• Currently be based in Dubai/UAE.
• Have **5–6 years of UAE shipping/freight-forwarding sales experienc
• New customers acquired.
• Monthly and annual sales revenue.
• Gross profit generated.

Compensation & Benefits

• Competitive salary based on experience and qualifications.
• Attractive sales commission/incentive structure.
• UAE employment visa.
• Medical insurance.
• Annual leave and other benefits as per UAE Labour Law and company policy.
• Mobile/business communication allowance where applicable.
• Career growth opportunities.

Pay: AED3,000.00 - AED12,000.00 per month

Work Location: In person