Sales and Admin Coordinator

We are a trading company looking for an organised, proactive Sales & Operations Supervisor to oversee daily operations, drive sales and manage our team. This is a hands-on role combining phone sales, customer service, administration and team supervision.

Key Responsibilities

• Supervise daily operations and coordinate the sales, administration and technical teams.
• Assign tasks, monitor performance and ensure work is completed accurately and on time.
• Conduct outbound sales calls to generate leads, introduce products and secure orders.
• Handle incoming phone enquiries and follow up on quotations and sales opportunities.
• Develop new business and maintain relationships with existing customers through regular calls and communication.
• Prepare quotations and oversee order processing, invoicing, purchasing and delivery coordination.
• Coordinate installations, service bookings and after-sales support.
• Monitor stock levels and liaise with suppliers and logistics providers.
• Follow up on outstanding payments and maintain accurate customer and business records.
• Provide management with regular reports on sales activity, results, operations and team performance.
• Resolve customer issues and improve daily processes.

Requirements

• Previous experience in sales and operations, preferably within a trading or equipment supply company.
• Proven phone sales experience, with confidence making outbound calls and closing sales.
• Experience supervising a team and coordinating daily workloads.
• Strong customer service, communication and administrative skills.
• Good written and spoken English.
• Proficiency in Microsoft Office; experience with CRM, accounting or inventory software is an advantage.
• Ability to take ownership, solve problems and work independently.
• Experience in hospitality equipment, coffee machines or related products is an advantage.

Pay: AED1,800.00 - AED3,000.00 per month

Work Location: In person