Sales Account Manager

We are considering candidates throughout the US and Mexico. This role requires travel. Fluency in both English and Spanish is required. We are seeking a driven and enthusiastic Sales Account Manager to help build enduring brands and shape the charcuterie category in the Mexican/South American market. This role is responsible for managing customer relationships, generating new business, and ensuring top-level service across foodservice and retail sectors.

Duties/Responsibilities:

• Maintain regular communication with existing customers to ensure satisfaction and identify growth opportunities.
• Conduct and execute quarterly business reviews.
• Onboard new retailers and distributors.
• Generate leads via cold calling, email outreach, and trade show follow-up.
• Manage wholesale inquiries and sales leads through the website.
• Maintain accurate sales records and customer interaction history.
• Collaborate with production, logistics, and customer service to ensure timely order fulfillment.
• Monitor sales reports and performance metrics.
• Create customer presentations using existing templates and reporting tools.
• Provide product knowledge and samples to clients.
• Manage calendar, record sales calls and meetings.
• Submit timely travel and expense reports.
• Represent the company at trade shows.
• Manage brokers: set goals, lead training courses, conduct reviews, and address underperformance.

Required Skills/Abilities:

• Ability to speak fluent Spanish
• Passion for food and the charcuterie industry.
• Strong communication and relationship-building skills.
• Self-starter with a success-driven mindset.
• Highly organized with attention to detail.
• Collaborative team player.
• Willingness and ability to travel for client visits.

Education and Experience:

• Degree in Culinary Arts, Business, or related field.
• 5–10 years of experience in sales or food manufacturing.
• Proficiency in Microsoft Office Suite and Adobe.

Working Conditions:

• Standard office environment when not traveling.
• Use of a laptop and mobile phone for communication and reporting.
• Regular use of CRM and sales tracking software.
• Occasional high-pressure situations to meet sales targets or resolve client issues.
• Collaboration with cross-functional teams including marketing, logistics, and finance.
• Adherence to company policies on safety, conduct, and confidentiality.