SaaS Systems Administrator
# SaaS Systems Administrator **PM Consulting** · Philippines · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[SaaS-Administrator]` `[Systems-Administrator]` `[Cloud-Platform-Administrator]` `[IT-Administration]` `[Enterprise-SaaS-Administration]` `[SaaS-Platform-Administrator]` `[SaaS-Operations-Specialist]` `[SaaS-Administration]` `[Cloud-Systems-Administrator]` `[Cloud-System-Administrator]` `[SaaS-Platform-Administration]` --- ### About the Role Role Overview We are seeking a skilled SaaS Systems Administrator to manage and optimize cloud-based platforms and enterprise SaaS applications within a global organization. This role is critical in maintaining system reliability, security, and performance while supporting continuous improvement initiatives. The successful candidate will be responsible for day-to-day platform administration, enhancing configurations, and collaborating with cross-functional teams to ensure a secure and efficient SaaS environment that supports business operations worldwide. Key Responsibilities SaaS Platform Administration - Administer, configure, and support enterprise SaaS applications, including: Microsoft 365 (Exchange Online, SharePoint, Teams) Atlassian Cloud (Jira, Confluence) Salesforce ServiceNow Slack - Manage the full user lifecycle, including onboarding, offboarding, access control, and license allocation - Monitor platform performance, availability, and usage trends to ensure optimal functionality Security & Compliance - Apply and maintain security controls across SaaS platforms, including multi-factor authentication (MFA), single sign-on (SSO), role-based access control (RBAC), and conditional access policies - Support audits, risk assessments, and compliance initiatives aligned with standards such as ISO 27001, SOC 2, and data privacy regulations - Identify and address potential security risks, misconfigurations, and vulnerabilities within SaaS environments Automation & Optimization - Develop and maintain scripts or automated workflows to improve efficiency and reduce manual processes - Identify opportunities to enhance system performance, reduce operational costs, and improve user experience - Assist in integrating SaaS platforms using APIs, webhooks, and automation tools Incident & Problem Management - Investigate and resolve issues related to SaaS platforms, including outages and performance degradation - Act as an escalation point for complex technical concerns from internal support teams - Maintain accurate technical documentation, including procedures, runbooks, and knowledge base content Collaboration & Stakeholder Support - Partner with IT, engineering, cybersecurity, and business teams to gather requirements and deliver effective solutions - Participate in vendor-related activities, including evaluation of new SaaS tools and management of renewals - Support onboarding and training initiatives for new tools and features Required Skills & Experience Functional Skills - Strong understanding of SaaS lifecycle management and cloud service delivery - Ability to translate business requirements into technical configurations and workflows - Analytical problem-solving skills with a structured approach - Strong communication skills, with the ability to work across technical and non-technical stakeholders - Experience working in security-focused or compliance-driven environments Technical Skills - Hands-on experience administering enterprise SaaS platforms, including: Microsoft 365 / Azure AD / Entra ID Atlassian Cloud (Jira, Confluence) Salesforce ServiceNow Okta or other identity providers Slack or similar collaboration platforms - Proficiency in scripting and automation (PowerShell, Python, Bash, or similar) - Experience with API integrations, REST endpoints, and automation tools (e.g., Power Automate, Zapier, Workato) - Strong understanding of identity and access management concepts (SSO, SCIM, RBAC, conditional access) - Knowledge of networking fundamentals (DNS, HTTP/S, VPN, proxies) - Familiarity with monitoring and logging tools for SaaS environments - Awareness of cloud security principles and best practices Additional Notes - This role supports a global user base and requires collaboration with distributed teams - Experience in regulated or compliance-driven environments is advantageous Originally posted on Himalayas
- SaaS-Administrator
- Systems-Administrator
- Cloud-Platform-Administrator
- IT-Administration
- Enterprise-SaaS-Administration
- SaaS-Platform-Administrator
- SaaS-Operations-Specialist
- SaaS-Administration
- Cloud-Systems-Administrator
- Cloud-System-Administrator
- SaaS-Platform-Administration
Наблюдалась 2026-10-03, впервые 2026-10-03, источник — Himalayas (JSON API).