Room Service Assistant Manager
A 5-star luxury hotel in Kuwait is seeking an experienced Room Service Assistant Manager to oversee daily in-room dining operations and lead a team delivering a seamless, high-end guest experience around the clock. Responsibilities Oversee day-to-day room service operations, ensuring timely, accurate, and high-quality delivery of food and beverage orders Supervise, train, and schedule room service staff and order-takers across shifts Monitor order accuracy, presentation standards, and guest satisfaction, resolving complaints promptly and professionally Coordinate closely with kitchen, front office, and housekeeping teams to ensure smooth service flow Maintain cleanliness, hygiene, and safety standards in line with hotel and health regulations Manage inventory, supplies, and equipment for the room service department, minimizing waste and controlling costs Track service times and identify opportunities to improve efficiency Support the Room Service Manager with reporting, staff performance reviews, and departmental budgeting Step in to manage full department operations in the manager's absence Requirements Minimum 3–5 years of experience in hotel room service or F&B operations, with at least 1–2 years in a supervisory or assistant management role Prior experience in a 5-star or luxury hotel environment strongly preferred Strong leadership and team management skills Excellent guest service orientation with a calm, solutions-focused approach to complaints Good command of English; additional languages (Arabic, French) are an advantage Flexible to work rotating shifts, including nights, weekends, and holidays Familiarity with POS systems and basic inventory management What's Offered Competitive monthly salary (based on experience) Employment visa and work permit sponsorship Accommodation Transportation Duty meals Paid holidays Standard benefits per Kuwait labor law (annual leave, end-of-service benefits, medical insurance)
Наблюдалась 2026-09-15, впервые 2026-08-26, найдена на 2 площадках, источник — Indeed.