Robot Service Technician Assistant

The Robot Service Technician Assistant (Part-Time) is an entry-level operational and technical support role designed to maintain fleet readiness, stage autonomous delivery units, execute preventative cleaning and basic mechanical maintenance, and serve as the physical, hands-on point of contact for remote operations. Working out of campus workshops and operations staging hubs, Assistants ensure delivery robots are fully charged, mechanically sound, calibrated, and staged for seamless autonomous deployment.

Day-in-the-Life & Key Responsibilities

• Fleet Staging & Power Management: Prepare robots for daily operational deployment, ensuring all hardware, onboard computing modules, and software states are active; manage battery charging stations and rotation cycles, putting robots and swappable battery packs on chargers overnight to guarantee maximum uptime.
• Preventative Care & Hardware Maintenance: Clean external chassis, protective shells, and sensitive sensor lenses (cameras, LiDAR domes, ultrasonics) to maintain navigation accuracy and cosmetic standards; perform entry-level mechanical adjustments, component replacements, and routine hardware inspections.
• Calibrations & Service Campaigns: Execute basic wheel alignments and sensor calibration procedures using guided software tools and calibration fixtures; assist senior technicians and field leads in rolling out fleet-wide hardware service campaigns, retrofits, and software updates.
• Field Coordination & Operations Support: Act as the direct on-the-ground liaison for remote support coordinators, providing manual intervention, physical inspections, or status reporting when units encounter field anomalies; maintain an orderly, compliant, and well-stocked workshop environment.

Candidate Profiles & DisqualifiersTarget Experience & Qualifications

• Experience: Entry-level to 1+ years of experience in hands-on mechanical, trade, automotive, or electro-mechanical support. Ideal for mechatronics students, trade school apprentices, automotive hobbyists, or junior technical operators looking to enter the robotics industry.

Core Competencies:

• Comfort working with standard manual hand tools (screwdrivers, wrenches, hex keys, pliers) and basic measuring equipment.
• Solid mechanical intuition and spatial reasoning; ability to follow structured standard operating procedures (SOPs) step-by-step.
• Basic understanding of computer operating systems to run calibration utilities, enter shift logs, and monitor battery charge levels.
• Methodical mindset with attention to detail regarding hardware condition, torque tightness, and visual inspection standards.
• Operational Depth: Willingness to handle physical tasks including cleaning, component staging, heavy lifting (up to 50 lbs), and battery handling; strong collaboration and verbal communication skills when reporting issues to remote teams.

Preferred / Bonus Experience

• Introductory coursework, vocational training, or hobbyist experience in Electric Vehicles (EV), automotive diagnostics, robotics clubs, or consumer electronics repair.
• Familiarity with basic AC/DC battery handling and electrical safety.
• Prior experience working flexible evening or weekend shifts in warehouse, fleet support, or field service environments.

Pay: $23.00 - $25.00 per hour

Work Location: In person