Risk Monitoring Instructor, Retail branch (Banking, Max 35K-42K)

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.

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PERSOL Hong Kong: Employment Agency Licence No. 80860

Our client is a reputable leading China-based bank. They are seeking for a Retail Branch Operation Manager to support their team.

Job Responsibilities

Conduct specific operational inspections at branches as required by the Deputy District Head, including but not limited to counter transaction checking and anti-money laundering data verification. Draft preliminary rectification proposals and track subsequent improvement progress.

Continuously observe daily operational practices of branch staff through on-site checking, assess and profile branch operational management status, and compile routine business management evaluation reports.

Assist the Deputy District Head in handling operational incidents within the district, document risk event/incident details, analyze root causes and improvement areas, and draft risk alerts for reference and training.

Support the Deputy District Head in preparing operational training materials, and in parallel with branch operational deputy heads, track and conduct spot checks on training effectiveness.

Assists branch operation management department in coordinating branch operational management initiatives, including but not limited to operational process optimization and audit report follow-up.

Requirements

With minimum 10 years’ experience in retail banking branch operation management or front-line operations experience at supervisory level

Sound knowledge of banking operations and related policies

Detail-minded, good communication skills, ability to work independently and as part of a team

Diploma holder or above

To apply for this position, please simply click on the “APPLY” button or send your full resume in Word format to [email redacted, apply via Company website] indicating the job title.

If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence and used for recruitment purposes only in accordance with PERSOL Hong Kong Limited’s Privacy Policy.

PERSOL Hong Kong Limited: Employment Agency Licence No. 80860

Full-time