Revenue Operations Manager

About Cloudfresh

Cloudfresh is a multiсategory cloud partner helping 2,500+ clients in 70+ markets scale, modernize, and innovate. We deliver SaaS, cloud infrastructure, and professional services across Cloud, Cybersecurity, CRM, Collaboration, DevSecOps, and Data & AI, partnering with Google Cloud, Chrome Enterprise, Microsoft, HubSpot, Zendesk, Asana, Miro, GitLab, Okta, JumpCloud, Cloudflare, and Wiz.

About the Role

At Cloudfresh, Revenue Operations is the operational growth engine that aligns Sales, Marketing, Partner Ecosystems, and Customer Success to maximize revenue efficiency across the end-to-end customer lifecycle. As our Revenue Operations Manager , you will be responsible for building, optimizing, and scaling our revenue processes, CRM ecosystem, analytics architecture, and sales tech stack.

In this role, you will work closely with executive leadership, sales heads, partner managers, and marketing teams to eliminate friction in the sales cycle, enforce data-driven governance, refine revenue forecasting, and empower commercial teams with actionable intelligence and automated workflows.

Key Responsibilities

• Revenue Process & Pipeline Architecture
• Lifecycle Optimization: Map, refine, and continuously optimize end-to-end revenue workflows across lead generation, qualification, pipeline velocity, deal desk approval, closing, and post-sale onboarding.
• Data Governance & Quality: Establish rigorous standards for CRM data integrity, stage definitions, deal hygiene, conversion metrics, and key performance indicators (KPIs).
• Deal Desk & Commercial Governance: Oversee deal desk workflows, supporting complex commercial structures, discount approvals, partner co-selling margins, and multi-product bundling across SaaS licensing and professional services.
• Revenue Tech Stack & Automation Administration
• System Administration: Serve as the primary operational administrator for Cloudfresh’s core GTM systems (Salesforce, HubSpot, Gong, sales engagement tools, and billing integrations).
• Tooling & AI Integration: Evaluate, implement, and maintain cutting-edge sales enablement and RevOps AI tools to automate workflows, streamline account mapping, and elevate rep productivity.
• Vendor & License Management: Manage vendor relationships, user onboarding, licensing, and feature rollouts across the revenue tech stack to ensure high ROI and operational efficiency.
• Analytics, Reporting & Forecasting
• Executive Dashboards & BI: Build and maintain clear executive-level reporting, pipeline dashboards, capacity models, and conversion tracking to provide real-time visibility into revenue performance.
• Forecasting Excellence: Drive quarterly and annual revenue forecasting models in partnership with Sales leadership, establishing predictable metrics for booking, ARR, customer retention, and service attached rates.
• Deal Intelligence & Insights: Perform deep-dive analyses on win/loss ratios, rep performance metrics, CAC, LTV, and pipeline velocity to surface strategic growth opportunities.
• Cross-Functional Alignment & Enablement
• GTM Alignment: Partner across Marketing, Sales, Partner Management, and Customer Success to ensure seamless handoffs, attribution tracking, and unified GTM execution.
• Rep Enablement & Process Training: Design and deliver training programs on RevOps processes, CRM best practices, and new sales technologies to accelerate rep onboarding and operational compliance.
• Compensation & Territory Planning: Support leadership in designing commission structures, incentive plans, territory assignments, and quota allocations that align with company growth goals.

Qualifications & Requirements

Must-Have Qualifications

• 3+ Years in Revenue Operations, Sales Ops, or Commercial Ops: Proven track record in a B2B SaaS or IT professional services environment optimizing sales models and revenue workflows.
• Advanced CRM & Sales Tech Expertise: Hands-on experience administering and building custom workflows in Salesforce, HubSpot, or equivalent enterprise CRM platforms.
• Data Analysis & BI Skills: Proficiency in SQL, Google Looker Studio, Tableau, or advanced Excel/Sheets modeling to translate complex data into actionable strategic insights.
• Cross-Functional Leadership: Demonstrated capability to collaborate effectively with cross-functional executive stakeholders across Sales, Marketing, Finance, and Customer Success.
• Languages: Fluent English, ideally Polish or Ukrainian.
• Startup / Agility Muscle: Ability to prioritize effectively, manage multiple operational streams, and thrive in a fast-paced, high-growth environment.

Nice-to-Haves

• SaaS Reselling & Services Exposure: Familiarity with multi-vendor reselling ecosystems (e.g., Google Cloud, Asana, JumpCloud, GitLab, Zendesk, HubSpot) and professional services attach dynamics.
• AI Tooling & Automation Knowledge: Experience leveraging AI-driven revenue intelligence tools (e.g., Gong, Clari, automations via Zapier/Make) to elevate commercial operations.

When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes. You can withdraw this consent at any time.