Revenue Operations Manager
- A degree in business, engineering, economics, data analytics or a related field.
- 5+ years in revenue operations, sales operations or commercial analytics, ideally in B2B SaaS or subscriptions.
- At least 3 years managing people, with a track record of leading, coaching and developing teams.
- Advanced Salesforce knowledge: reports, dashboards, data models and data governance.
- Hands-on experience with Clari, Outreach, Dialpad, Kombo, Sales Navigator or close equivalents.
- A working command of subscription sales metrics.
- Advanced Excel or Google Sheets, plus SQL or SOQL.
- Practical experience building with AI tools.
- Strong planning and priority-setting skills
- The ability to turn analysis into a clear story for senior management.
- Fluent English and Spanish.
- Own New Sales and Renewals forecasting, reporting current performance and the outlook for the next two quarters.
- Track and explain the core sales metrics: stage conversion, pipeline coverage, win rate, GRR, NRR and forecast accuracy.
- Build clear dashboards and presentations for senior management and the board.
- Own the end-to-end sales process and the renewals client journey, including stage gates, handovers and onboarding.
- Enforce pipeline hygiene and CRM data quality.
- Manage lead generation quality, measured by conversion to Closed Won.
- Drive the commercial tech stack: Salesforce, Clari, Outreach, Dialpad, Kombo and LinkedIn Sales Navigator.
- Build AI tools in Claude on top of our Salesforce, platform and product usage data, using MCP connectors.
- Lead, coach and develop a team of three: Sales Operations Analyst, Lead Generation lead and Salesforce Administrator.
- Salesforce Administrator or RevOps certification.
- Experience building AI tools on company data (MCP, APIs, agent workflows).
- Experience with lead scoring, routing and attribution models.
- Knowledge of Latin American markets or BNamericas' sectors.
- Portuguese.
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