Retailer Account Associate
# Retailer Account Associate **IntelliPro Group Inc.** · Canada · `Remote` · `Contractor` 💼 **Уровень роли:** `Entry-level` 💰 **Компенсация:** `32 – 36 CAD` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Account-Associate]` `[Customer-Success-Specialist]` `[Retail-Account-Manager]` `[B2B-Account-Manager]` `[Account-Coordinator]` `[Retail-Account-Specialist]` `[Account-Sales-Associate]` `[Account-Management-Associate]` `[Retail-Associate]` `[Account-Sales-Representative]` `[Account-Representative]` `[Sales]` --- ### About the Role Role Overview The Retailer Account Associate will play a critical role on the Emerging Retail Success team by helping grow our retail partnerships, troubleshoot retailer issues, and enhance our internal processes. This role focuses on processing a high volume of inbound retailer inquiries through Jira, using established playbooks or working cross-functionally to resolve inquiries, and documenting solutions as we build retailer playbooks and new training resources. What You’ll Do: - Process inbound retailer inquiries via Jira: monitor and manage tickets; use our tooling to resolve the retailer’s need or work with cross-functional teams via Jira, Slack, or Email - Help retailers improve their e-commerce business and increase sales through our platform, and help educate their teams - Address operational, logistical, and regulatory support requests for all retail accounts to drive long-term success - Discover areas of growth when helping a retailer; communicate and document those opportunities with your team - Ensure all Jira tickets, Salesforce account pages, and other tools are thoroughly updated and accurate; report issues when they arise - Help document processes, routines, and Jira playbooks to streamline internal processes and provide consistent, human-centric retailer account management - Optional: build internal solutions using existing AI tools and automation platforms What You Bring: - Organization & detail-oriented: proven ability to manage multiple projects and shifting priorities with strong personal accountability - Tech proficiency: comfortable in Google Suite (Docs, Sheets, Slides, Gmail, Calendar), Slack, Salesforce, and Jira - Problem-solving mindset: experience with process improvement, managing ambiguity, and collaborating across departments - Communication skills: strong interpersonal skills for working internally and externally with retailer clients at all levels; excellent written and verbal communication - Flexibility & drive: comfortable in a dynamic environment with rapid change and aggressive timelines Desired Qualifications: - 1+ years of experience in B2B account management, sales, or remote support; experience in retail, grocery, or alcohol industries is a plus - Familiarity with technical onboarding or support - Experience using (or strong interest to learn) AI template builders or automation platforms Contract details: 6-month contract (term may extend based on business needs), fully remote within Canada, 37.5 hours per week, availability Monday–Friday during business hours. Originally posted on Himalayas
- Account-Associate
- Customer-Success-Specialist
- Retail-Account-Manager
- B2B-Account-Manager
- Account-Coordinator
- Retail-Account-Specialist
- Account-Sales-Associate
- Account-Management-Associate
- Retail-Associate
- Account-Sales-Representative
- Account-Representative
- Sales
Наблюдалась 2026-10-05, впервые 2026-10-05, источник — Himalayas (JSON API).