Retail Store Manager – Meat, Grocery & Operations
# Retail Store Manager – Meat, Grocery & Operations **Eleve Holistic Health & Wellness** · Langley, BC · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role About Al Rayyan Meat & Food Store Al Rayyan Meat & Food Store is a specialty halal meat and international grocery business located in Langley, British Columbia. Our operations include retail meat sales, grocery merchandise, specialty food products, customer service, inventory management and relationships with meat and grocery suppliers. We are developing opportunities to expand our services through online ordering, grocery and meat delivery, prepared-food offerings, coffee service, specialty meat packages and additional digital sales channels We are seeking an experienced and highly organized Retail Store Manager with a combination of practical meat and grocery retail knowledge, supplier management experience, strong operational leadership and proficiency in modern retail technologies. The successful candidate will oversee multiple business functions, improve operating efficiency, manage staff and suppliers, and coordinate the implementation of approved business expansion initiatives. Key Responsibilities 1. Retail Store Management and Leadership - Plan, organize, direct, control and evaluate day-to-day operations of the retail meat and grocery store. - Manage daily operations across multiple departments, including meat, grocery, customer service, inventory and digital ordering. - Supervise store employees, coordinate schedules, delegate tasks, monitor performance and provide operational training. - Establish and implement standard operating procedures to improve efficiency, service quality and cost control. - Monitor store performance, staffing requirements, customer demand and operational challenges. - Prioritize simultaneous operational responsibilities, manage competing deadlines and resolve day-to-day business issues. - Oversee store presentation, merchandising, product availability and customer service standards. 2. Butchery and Halal Meat Department Oversight - Direct and coordinate butcher-department operations, including staffing, purchasing, product preparation, display and inventory. - Apply practical knowledge of meat cuts, processing workflows, product yields, portioning, trimming and packaging requirements. - Oversee the handling, refrigeration, storage, rotation and presentation of fresh and frozen meat products. - Coordinate halal meat purchasing and maintain appropriate supplier and product verification procedures. - Monitor meat-department costs, selling prices, wastage, shrinkage and profitability. - Establish efficient workflows for custom cutting, customer preorders, bulk packages and specialty meat orders. - Ensure meat-handling procedures comply with applicable food safety, sanitation, traceability and workplace safety requirements. - Train and supervise employees in operational and customer service procedures. - Knowledge of meat marination and creation of special items like burgers, sausages, kabobs, etc 3. Supplier Relations, Purchasing and Inventory - Identify, evaluate and maintain relationships with meat, poultry, grocery, packaging and specialty-food suppliers. - Negotiate supplier pricing, purchasing terms, product availability, order quantities and delivery arrangements. - Plan purchasing schedules based on stock levels, historical sales, seasonal demand and product shelf life. - Manage inventory replenishment, stock reconciliation, supplier invoices, receiving procedures and product quality. - Analyze purchasing costs and retail margins to identify opportunities for savings and improved profitability. - Coordinate multiple supplier relationships and resolve shortages, delivery problems and product-quality concerns. - Assess opportunities to introduce new products and improve the store's merchandise selection. 4. POS Systems, Retail Technology and Reporting - Oversee the operation and administration of point-of-sale (POS) systems, including sales transactions, product databases, pricing and reporting. - Maintain and improve POS workflows for products sold by weight, unit or package. - Coordinate the use of POS systems with inventory records, barcode equipment, weighing scales and applicable retail software. - Monitor daily sales reports, cash reconciliation, refunds, discounts and transaction discrepancies. - Maintain accurate electronic product records, including SKUs, barcodes, descriptions, pricing and inventory information. - Analyze sales data, transaction trends, product performance and operating costs. - Troubleshoot routine POS or system issues and coordinate technical support when necessary. - Recommend practical technology improvements that reduce manual work and improve accuracy. 5. Online Ordering, E-Commerce and Delivery Operations - Coordinate the development and implementation of online ordering, pickup and delivery workflows. - Oversee website product catalogues, digital product information, prices, promotions and ordering functionality. - Work with web developers or service providers to maintain and improve e-commerce capabilities. - Establish order-management procedures connecting online orders with store inventory and fulfillment. - Plan and coordinate delivery service areas, delivery schedules, order preparation and dispatch procedures. - Evaluate delivery costs, routing efficiency, order accuracy, packaging requirements and customer-service standards. - Develop procedures for handling and transporting perishable products, including appropriate temperature-control practices. - Monitor online order performance and recommend improvements to fulfillment efficiency and customer experience. 6. Marketing, Social Media and Business Development - Develop and implement marketing strategies to increase local awareness, customer retention and retail sales. - Coordinate social media content, digital promotions, local advertising and seasonal campaigns. - Maintain and update website content, product listings, announcements and promotional materials. - Analyze marketing performance, sales results and customer engagement. - Support the development of loyalty initiatives, promotional packages and repeat-customer programs. - Identify new business opportunities, including specialty meat packages, catering-related orders, bulk purchases and community partnerships. - Coordinate marketing activities with in-store merchandising, inventory availability and supplier promotions. 7. Business Expansion and Operational Efficiency - Assist with planning and implementation of approved new services, including coffee, prepared foods, additional grocery categories and expanded delivery operations. - Develop operational workflows, resource requirements, timelines and performance measures for expansion initiatives. - Coordinate staffing, supplier arrangements, equipment requirements and store procedures for new revenue streams. - Identify operating inefficiencies and implement improvements in purchasing, stock handling, labor allocation and order processing. - Monitor revenue, gross margins, expenses and performance indicators across business activities. - Prepare management reports and provide recommendations to ownership regarding operational performance and growth opportunities. - Ensure expansion activities proceed in accordance with business approvals, budgets and applicable regulatory requirements. Required Qualifications Education and Experience - Completion of secondary school. - Minimum five years of progressively responsible experience in food retail, grocery, butcher-shop or comparable specialty retail operations, including supervisory or management responsibilities. - Demonstrated experience managing retail employees, daily operations and multiple responsibilities. - Practical experience with purchasing, supplier relationships, inventory control and product pricing. - Experience using computerized POS systems, retail inventory systems and sales-reporting tools. - Working knowledge of meat-department operations, including meat cuts, handling, refrigeration, packaging and product-quality control. - Experience using digital business tools, maintaining retail product information, and coordinating website content or online promotions. Technical and Operational Skills - Ability to administer POS systems, manage product databases, review transactions and interpret sales reports. - Understanding of grocery and meat inventory methods, stock rotation, shrinkage control and retail profit margins. - Ability to negotiate with vendors and coordinate deliveries from multiple suppliers. - Familiarity with digital ordering, order fulfillment, inventory synchronization or comparable retail logistics workflows. - Ability to manage day-to-day business operations while coordinating multiple concurrent projects. - Strong operational planning, organization, problem-solving and decision-making abilities. - Ability to identify inefficient processes and implement practical improvements. - Strong written and verbal communication skills in English. Management and Leadership Skills - Ability to supervise, train and coordinate employees across different business functions. - Strong time management and prioritization skills in a fast-paced retail environment. - Ability to manage budgets, control expenses and assess product profitability. - Sound judgment when handling operational issues, customer concerns and supplier problems. - Ability to work independently, take initiative and report effectively to business ownership. - Ability to coordinate operational, purchasing, marketing and digital activities simultaneously. Preferred Qualifications The following experience would be considered an asset: - Previous management of a halal meat shop, butcher business, grocery store or specialty international food retailer. - Familiarity with halal meat sourcing and specialty meat supplier relationships. - Experience with Clover or comparable POS systems. - Experience with digital weighing scales, barcode systems and weighted-product pricing. - Experience using website content management platforms, e-commerce tools or online ordering systems. - Skills in website administration, basic website development, digital troubleshooting or coordination of website development projects. - Experience planning or overseeing retail deliveries and last-mile fulfillment operations. - Experience developing social media campaigns, digital advertisements or customer-retention initiatives. - Experience introducing new product categories or coordinating expansion initiatives within a retail business. Employment Conditions - Permanent, full-time position. - 30 guaranteed paid hours per week. - Wage of $45.00 per hour. - Work performed at the Langley retail location. - Flexible scheduling based on business needs, including some weekend and evening hours. - Vacation and statutory employment entitlements in accordance with British Columbia employment standards. - Additional hours may become available depending on operational requirements and business growth. How to Apply Interested applicants should submit: - A current resume outlining their relevant retail management and operational experience. - A cover letter outlining what they are looking for and what makes them a great fit to work with us. - A brief description of their experience with POS systems, meat or grocery operations, inventory management and supplier relationships. - Details of any relevant experience with e-commerce, online ordering, delivery operations, digital marketing or business expansion. Applications will be evaluated based on qualifications, relevant experience and ability to perform the advertised duties. Al Rayyan Meat & Food Store welcomes applications from qualified candidates and is committed to a fair and equitable recruitment process. Pay: $45.00 per hour Expected hours: No less than 30.0 per week Benefits: - Flexible schedule Application question(s): - Are you familiar with halal meat and processes? - What makes you the right candidate? - Why do you want to work at Al-Rayyan? - What additions and expansion efforts can you see yourself implementing if hired? - Looking at the business, what are ways you think Al-Rayyan could be better or operate more efficiently? - Do you follow our socials? Experience: - management : 5 years (preferred) Work Location: In person
Наблюдалась 2026-10-16, впервые 2026-10-13, источник — Indeed.