Retail Manager (General) - Take Away Fast Food
# Retail Manager (General) - Take Away Fast Food **LA PETITE CREPERIE** · Melbourne VIC 3000 · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role About us La Petite Crêperie is a vibrant and welcoming Melbourne hospitality brand, dedicated to serving authentic French crêpes and galettes to diverse communities of Melbourne. We pride ourselves on delivering exceptional customer service, maintaining high standards of food quality, and creating a warm atmosphere that keeps our customers returning. Our commitment to excellence extends to our team, where we foster a collaborative environment that values hard work, creativity, and a genuine passion for hospitality. About the role We are seeking an experienced Retail Manager (General) - Take Away Fast Food to join our team at La Petite Crêperie in Melbourne. This is a full-time position that offers the opportunity to lead a dynamic fast food operation and make a meaningful impact on our business. As Retail Manager, you will oversee all aspects of our take-away service, ensuring smooth operations, exceptional customer experiences, and consistent achievement of business objectives. You will be responsible for managing staff, maintaining service standards, and driving profitability whilst creating an engaging workplace culture. The business is made up of a permanent (Swanston Street) kiosk as well as mobile take away kiosks in the form of vintage vans and a kiosk cart. Kiosks are all serviced by a central commercial kitchen and warehouse storage facility, all to be overseen by the Retail Manager. Key responsibilities Managing daily operations of the business take away kiosks including stock management and cash handling Recruiting, training, supervising and motivating a team of staff members to deliver excellent customer service and maintain operational standards Ensuring compliance with food safety regulations, health and hygiene standards, and company policies at all times Monitoring inventory levels, placing orders for supplies, and managing food costs to maintain profitability Maintaining the organisation of the kiosks, central kitchen and service areas to the highest standards Handling customer enquiries and complaints professionally, resolving issues promptly and to customer satisfaction Preparing accurate financial reports, analysing sales data, and identifying opportunities to improve revenue and operational efficiency Implementing promotional activities and marketing initiatives to drive customer engagement and repeat business Maintaining quality control over food preparation and presentation to ensure consistency with brand standards Scheduling staff shifts, managing labour costs, and ensuring adequate coverage during peak trading periods What we're looking for Proven senior experience in a fast food management role, ideally in a take-away or quick service environment Strong record of senior leadership skills with the ability to motivate, train and develop team members effectively Strong experience in leading high volume environments Excellent customer service orientation with the ability to handle difficult situations with professionalism and diplomacy Solid understanding of food safety, hygiene regulations and health compliance requirements Proficiency with point-of-sale (POS) systems and basic financial management capabilities Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment Excellent communication skills, both written and verbal Ability to work flexible hours, including weekends and public holidays as required by the business Knowledge of French culture and an ability to understand the spoken French language is desirable A passion for delivering outstanding customer experiences and maintaining high operational standards Ability to work in a high pressure multi site operation, leading the growth of a brand What we offer La Petite Crêperie is committed to creating a supportive and rewarding workplace for our team. We offer a competitive remuneration and the ability to make an impact as the business continues to grow. Our team benefits from working in a passionate hospitality setting where your contributions are valued and recognised. We encourage a collaborative culture where innovation and continuous improvement are celebrated. Pay: $70,000.00 – $80,000.00 per year Experience: Senior Level Take Away Retail Leadership: 1 year (Preferred) Work Location: In person
Наблюдалась 2026-09-17, впервые 2026-09-13, источник — Indeed.