RETAIL MANAGER

Recruiting, training, supervising and appraising staff

Managing budgets

Maintaining statistical and financial records

Dealing with customer queries and complaints

Overseeing pricing and stock control

Maximising profitability and setting/meeting sales targets, including motivating staff to do so

Ensuring compliance with health and safety legislation

Preparing promotional materials and displays

Liaising with head office.

Knowledge of market trends and their target audience is something the sales manager should always be conversant with.

HEAP SENG is established in 1954. We have over 60 years of experience dealing in the business of household and kitchenware products. Our core business activities involve Imports, Exports, Wholesales, Sales and Marketing of Exclusive Household and Kitchenware brands. Our clients are reputable Departmental Stores, Hypermarkets, large-scale Supermarkets, Specialty Shops, Hotels, Institutes and Corporates. Our primary markets are Singapore, Malaysia, Indonesia, Vietnam and Brunei. In recent years, we also enjoy robust growth in our export business.