Retail HR Supervisor
Key Responsibilities 1. HR Team Management · Supervise and guide a team of 3 HR Executives . · Allocate tasks, monitor work progress and ensure timely completion. · Review the accuracy and quality of HR work. · Oversee HR operations for approximately 100 store employees . 2. Payroll Management · Prepare and manage the monthly payroll for all store employees. · Collect and verify attendance, overtime, commissions, allowances, deductions, unpaid leave and other payroll-related information. · Ensure payroll calculations and employee information are accurate and complete. · Prepare payroll reports and supporting documents within the required timeline. · Work closely with the Payroll Manager on payroll processing, verification and reconciliation. · Investigate and resolve payroll discrepancies or employee payroll enquiries. · Ensure payroll-related records and documentation are properly maintained. 3. Recruitment & Manpower Planning · Manage recruitment for retail store positions, including job posting, candidate screening, interviews, selection and onboarding. · Lead manpower recruitment for new store openings , ensuring all required positions are filled according to the opening timeline. · Work closely with Area Managers to understand manpower requirements and hiring priorities for existing and new stores. · Develop and monitor recruitment plans and hiring timelines for new store openings. · Monitor store manpower requirements and recruitment progress. · Maintain a sufficient candidate pipeline to support ongoing store operations and new store expansion. · Oversee employee onboarding, confirmation, transfer, promotion and resignation processes. · Monitor recruitment effectiveness and recommend improvements to reduce hiring lead time and manpower gaps. 4. Employee Relations & HR Operations · Handle employee enquiries, grievances and workplace issues. · Work closely with Area Managers to resolve employee-related matters. · Support disciplinary cases, investigations and employee counselling when required. · Ensure HR practices are aligned with company policies and Malaysian employment regulations. · Identify potential HR risks and escalate sensitive matters to Management. HR Reporting & Coordination · Prepare regular reports on store headcount, recruitment, turnover, absenteeism and payroll. · Maintain effective communication with Area Managers and Payroll Manager . · Provide HR advice and practical solutions to support retail operations. · Ensure timely follow-up and closure of HR and payroll matters. Requirements · Diploma/Degree in Human Resources, Business Administration or related field. · Minimum 3–5 years of HR experience , with supervisory or team-leading experience. · Experience in retail or multi-outlet operations is preferred. · Hands-on experience in monthly payroll processing is required. · Good knowledge of Malaysian employment practices and statutory requirements. · Strong employee relations, communication and problem-solving skills. · Good attention to detail, especially in payroll and employee records. · Able to manage multiple priorities and meet deadlines. · Proficient in Microsoft Office and HR/payroll systems. · High integrity and confidentiality. Key Competencies · Payroll Management · Retail HR Operations · Team Leadership · Employee Relations · Stakeholder Management · HR Compliance & Risk Management · Problem Solving & HR Judgement Pay: RM5,000.00 - RM6,000.00 per month Benefits: Cell phone reimbursement Health insurance Maternity leave Opportunities for promotion Professional development Work Location: In person
Наблюдалась 2026-09-14, впервые 2026-08-18, источник — Indeed.