Restaurant Operations Manager

Restaurant Operations Manager – Multi-Site (2 Positions)

Location: Abu Dhabi, Dubai & Al Ain, UAE Employment: Full-Time | Fixed Salary + Performance-Based Incentives Industry: Hospitality | Restaurants | Cloud Kitchens | Food Delivery

About the Opportunity

We are a rapidly expanding UAE-based hospitality business operating multiple restaurant and delivery-only concepts.

With new locations launching across Abu Dhabi, Dubai and Al Ain, and ambitious plans for further expansion, we are seeking two highly capable, commercially astute and hands-on Restaurant Operations Managers .

This is a fast-paced startup environment requiring individuals who can take ownership, solve problems, establish operational discipline and deliver results.

We need operators, not just managers.

Key Responsibilities

1. Multi-Site Operations

• Oversee daily operations across multiple restaurants and cloud kitchens.
• Ensure consistent food quality, service standards and operational efficiency.
• Manage new kitchen openings, launches and operational readiness.
• Identify and resolve kitchen delays, production bottlenecks and operational failures.
• Support expansion into additional locations and delivery brands.

1. Staff Management & Leadership

• Manage kitchen teams, supervisors and operational staff.
• Develop efficient staff rotas and control labour costs.
• Address absenteeism, attendance, performance and disciplinary issues.
• Improve staff productivity, accountability and morale.
• Recruit, train and develop operational teams.

1. Inventory, Procurement & Logistics

• Implement strict inventory management and stock control.
• Minimise food waste, stock discrepancies and unnecessary purchasing.
• Monitor ordering, supplier performance and stock availability.
• Coordinate inventory transfers and deliveries between locations.
• Manage drivers and internal logistics as the business expands.

1. Financial & Commercial Performance

• Take responsibility for operational budgets, food costs and labour costs.
• Monitor daily sales, profitability and cost performance.
• Identify financial inefficiencies and implement corrective actions.
• Ensure accurate reporting, stock reconciliation and cost controls.
• Drive improvements in operational profitability.

1. Systems, Processes & Performance

• Implement and enforce SOPs across all locations.
• Improve kitchen efficiency, order accuracy and delivery times.
• Monitor performance across food delivery platforms.
• Establish clear KPIs, reporting and accountability.
• Identify problems proactively and implement practical solutions.

Candidate Requirements

• Minimum 5 years' restaurant operations experience , including multi-site management.
• Strong experience in cloud kitchens, QSR, casual dining or delivery-focused operations.
• Proven ability to manage staff, inventory, costs and operational performance.
• Strong financial understanding, including food costing, budgeting and P&L management.
• Experience opening new restaurant locations is highly desirable.
• Excellent organisational, problem-solving and leadership skills.
• Comfortable working across Abu Dhabi, Dubai and Al Ain.
• UAE restaurant industry experience strongly preferred.
• Valid UAE driving licence preferred.

The Right Personality

We are looking for someone who is:

• Extremely hands-on: Willing to step into operational problems and resolve them.
• Commercially sharp: Understands costs, margins, productivity and profitability.
• Highly organised: Can manage multiple locations and competing priorities.
• Resilient: Performs effectively under pressure.
• Flexible: Understands that a growing startup requires adaptability and commitment.
• Accountable: Takes ownership rather than making excuses.
• Solutions-focused: Identifies problems and fixes them without constant supervision

We offer:

• Competitive fixed monthly salary.
• Performance-based incentives linked to measurable results.
• Opportunities for career progression as the business expands.
• Direct involvement in building and developing a growing hospitality group.
• The opportunity to take ownership and make a genuine impact.

How to Apply

Please submit your CV along with a brief explanation of:

• Your experience managing multiple restaurant or cloud kitchen locations.
• An example of how you improved operational efficiency, reduced costs or resolved serious operational problems.
• Your current location, salary expectations and availability to join.

We are looking for individuals who can bring structure to a fast-growing business, lead teams effectively and deliver measurable operational improvements.

Pay: AED4,000.00 - AED6,000.00 per month

Work Location: In person