RESTAURANT MANAGER
Oversees all aspects of the restaurant's operations to ensure the delivery of exceptional service and memorable dining experiences to guests. Managing the front-of-house maintaining high standards of food quality and service, and maximizing profitability. Collaborates with the Executive Chef / Head Chef and other department heads to uphold the restaurant's reputation for excellence in cuisine, ambiance, and hospitality.
Key Responsibilities
- Oversee day-to-day operations of the restaurant, including dining room service, kitchen operations, and overall guest experience.
- Set and maintain high standards for service quality, cleanliness, and presentation throughout the restaurant.
- Monitor restaurant performance metrics, such as guest satisfaction scores, sales figures, and labor costs, and take corrective actions as needed.
- Train, and supervise front-of-house staff members.
- Provide ongoing coaching, feedback, and performance evaluations to ensure team members deliver exceptional service and uphold brand standards.
- Foster a positive work environment that promotes teamwork, professionalism, and employee engagement.
- Interact with guests to ensure their satisfaction and address any concerns or complaints promptly and courteously.
- Implement strategies to enhance the overall guest experience and exceed guest expectations.
- Develop and manage the restaurant budget, including revenue projections, expense control, and cost management strategies.
- Analyze financial reports, such as P&L statements and sales forecasts, to identify areas for improvement and opportunities for revenue growth.
- Implement pricing strategies, menu engineering, and promotional initiatives to drive sales and maximize profitability.
- Collaborate with the executive chef / head chef and kitchen team to develop seasonal menus, special offerings, and unique dining experiences that reflect the restaurant's vision and brand identity.
- Monitor menu performance and guest feedback to make data-driven decisions about menu offerings and pricing adjustments.
- Ensure compliance with all local health and safety regulations, food safety standards, and licensing requirements.
- Conduct regular inspections of the restaurant premises to identify and address any potential safety hazards or maintenance issues.
- Overseeing inventory levels, ordering supplies, and managing food and beverage costs.
- Resolving issues that arise in the restaurant, such as customer complaints, staffing problems, or equipment malfunctions.
- Provide daily, weekly, and monthly reports to senior management include key information on sale, expenses, customer feedback and operational performance.
- Work closely with the marketing team to develop and execute marketing campaigns, promotions, and special events to attract new guests and retain existing ones.
- Ensure proper uniform and personal hygiene cleanliness at all time.
- Sending weekly Rota’s Schedule.
- Maintain records of attendance.
- Performs other duties assigned.
Qualification, Experience & Knowledge
-Bachelor’s degree in hospitality, business administration or equivalent.
-8 to 10 years ‘experience in restaurant management in fine dining.
-Strong leadership and interpersonal skills, with ability to inspire and motivate a diverse team.
-Exceptional customer service skills and a passion for delivering memorable dining experiences.
-Excellent communication and problem-solving abilities.
- Financial acumen and proficiency in budgeting, financial analysis, and cost control.
-Knowledge of restaurant operations, including food and beverage service, kitchen management, and front-of-house procedures.
-Understanding of useful computer programs (MS Office, restaurant management software, POS).
- Flexibility to work evenings, weekends, and holidays as required.
-Willingness to work flexible hours, including evenings, weekends, and holidays.
- Preferred Arab Nationality.
- with Valid Food Handling Certificate
- With Valid QID and NOC
- Willing to join immediately.
Job Type: Full-time
Pay: QAR6,500.00 - QAR7,500.00 per month
Application Question(s):
- What is you Nationality?
- Do you have a valid Food Handling Certificate?
- How much is your salary expected?
- You can join immediately?
- total years experience as a Restaurant Manager?
Work Location: In person
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