Responsable of salle
PART TIME - We’re looking for an experienced, professional and enthusiastic room manager to join our café in Graca. An English and Portuguese speaker who wants to help cultivate a fantastic brunch experience at our café. Responsibilities: Recruiting, on-boarding and training of the staff Organise and supervise shifts Evaluate staff performance and provide feedback to improve productivity Organise staff meals and events Customer management / Service quality Deliver superior service and maximise customer satisfaction Respond efficiently and accurately to customer complaints on social media and reviews Handle customer enquiries and complaints at the café Manage the restaurant’s good image and suggest ways to improve it Train new and current employees on proper customer service practices Restaurant operations Coordinate daily Front of the House and Back of the House restaurant operations Make improvements to the running of the business and developing the restaurant. Regularly review product quality and research new providers Estimate future needs for goods, cleaning products, furniture, etc. Overseeing stock levels and ordering supplies. Benchmark providers and negotiate prices Ensure compliance with sanitation and safety regulations Implement policies and protocols that will maintain future restaurant operations Manage relationships with service providers and follow up on the service execution and quality Marketing Manage the online presence on Tripadvisor and Google maps. Online marketing (Google and Instagram ads) Manage press relations and influencers Maintain and update the website Prepare social media postsManage the human resources of the restaurant Accounting Daily and monthly accounting Assess and improve profitability Prepare and present sales reports Skills: Strong organisational skills Clear attention to detail Strong leadership, motivational and people skills Accurate financial management skills Critical thinking and time management Customer focus Basic safety and hygiene knowledge Action oriented Experience Requirements: Proven work experience as an Assistant Restaurant Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage (F&B) knowledge Familiarity with restaurant management software, like Winrest, PLanday Usage of gmail, Google drive and its applications Do you want to join a fast growing adventure? Then don’t hesitate to apply! Job Types: Part-time, Permanent Pay: 10,000.00€ - 15,000.00€ per year Experience: business management: 2 years (Preferred) Language: Inglês (Required) francês (Preferred) espanhol (Preferred) português (Required) Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-03, источник — Indeed.