Residential Sales Representative

Position: Sales Representative - Quito, Ecuador

• Overview: We are seeking an experienced Sales Representative to drive the adoption of Routres' AI-powered steel trading marketplace throughout Latin America. This role manages the complete customer lifecycle: prospecting, onboarding, negotiations, transaction execution, customer success, and long-term account growth. The ideal candidate combines strong steel industry knowledge, consultative B2B sales expertise, and the ability to build long-term relationships with buyers, distributors, manufacturers, and suppliers.
• Key Responsibilities:
• Sales & Account Management:
• Manage the complete sales cycle from prospecting to post-sale support.
• Qualify leads and develop new business opportunities.
• Guide customers through the onboarding process.
• Coordinate transactions between buyers and suppliers.
• Monitor deal execution and ensure customer satisfaction.
• Identify upselling and account expansion opportunities.
• Business Development:
• Expand marketplace adoption within assigned territories.
• Develop relationships with distributors, manufacturers, processors, and industrial customers.
• Promote long and flat steel products.
• Increase transaction volume and territory revenue.
• Client Relationship Management:
• Build and maintain long-term partnerships with buyers and suppliers.
• Provide consultative guidance on steel sourcing and procurement strategies.
• Deliver exceptional customer service and market insights.
• Support customers with pricing, sourcing, and commercial decisions.
• International Sales Support:
• Connect LATAM customers with suppliers across Europe and Asia.
• Support international transactions and cross-border commercial opportunities.
• Collaborate with global stakeholders throughout the sales process.
• Reporting & CRM Management:
• Maintain accurate CRM records and pipeline visibility.
• Track KPIs, conversion metrics, and sales performance.
• Prepare forecasts and territory reports.
• Leverage marketplace analytics to support sales decisions.
• Cross-Functional Collaboration:
• Partner with Operations, Finance, Logistics, Compliance, Product, and Customer Success teams.
• Ensure accurate order execution and customer experience.
• Provide market feedback and participate in process improvement initiatives.
• Required Qualifications — Must-Have:
• 3+ years of B2B sales experience.
• Direct experience in the steel industry.
• Experience selling steel products, metals, industrial materials, or commodities.
• Proven success managing a full sales cycle.
• Strong negotiation and relationship management skills.
• Experience using CRM platforms (Salesforce, HubSpot, or similar).
• Advanced Excel and Google Sheets skills.
• Strong analytical and problem-solving abilities.
• Professional working proficiency in English.
• Native or fluent Spanish.
• Availability to travel within assigned territory.
• Preferred Qualifications:
• Existing network of steel buyers, suppliers, or distributors.
• Experience with long steel products and/or flat steel products.
• Knowledge of international trade, imports, and exports.
• Understanding of logistics, supply chain, and Incoterms.
• Experience working with suppliers or customers across Europe and Asia.
• Bachelor's degree in Business, International Trade, Marketing, Sales, Industrial Engineering, or related fields.

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Originally posted on Himalayas