Resident Property Manager

Vacancy at ELM Group

Resident Estate Manager (to live onsite)

(30 hours per week)

Gravesend, Kent

Are you familiar with property maintenance, have good people skills and experience managing contractors? 94% of our employees enjoy coming to work every day, do you want to join a not-for-profit, ethical organisation that puts its customers first?

About the role

Our not-for-profit organisation has a great opportunity for you at this attractive, independent living, retirement development in Gravesend, comprised of 29 units, requires a responsive and competent Estate Manager to live on site, oversee the day to day running of the estate and ensure it is maintained to a high standard. This customer facing role is responsible for managing regular building maintenance, supervision of contractors and regular health and safety checks and is essential to ensure the well-being of the residents.

About you

As an ELM Group Estate Manager, you will represent the organisation to a high standard, with a professional and friendly approach to the management of your development.

You will have a passion for customer service, possess excellent communication skills, with experience of working with a variety of personalities. You will be able to adapt and work well in challenging situations, while remaining calm and professional. Being highly self-motivated and pro-active in your approach, you will enjoy working independently, whilst engaging with and receiving support from the responsive team at ELM head office.

You care about people and take a genuine interest in making a difference to their everyday lives, you will take pride in the estate and show attention to detail, keeping accurate health and safety records and tracking the progression of ongoing tasks and Leaseholder enquiries. You will be responsible for managing the guest suite bookings and laundry.

Proficiency in IT skills is required, with an interest in DIY, property maintenance and gardening. Experience using property management software is desirable.

This role is subject to a DBS check.

Hours: Monday to Friday, 8:30am-3:30pm (30 hours per week)

Salary: £20,436*

*Accommodation includes a one bedroom apartment.

Key responsibilities Please visit our website to read the job description. This is a generic role which means there will be additional tasks that are specific to each estate; if you are shortlisted we will advise you of these at interview.

Benefits:

• Competitive salary
• Career development
• Pension scheme (which includes life cover)
• Annual leave with service related increments
• A day off for your Birthday
• Employee assistance programme, which includes access for employees’ families
• Retail Discounts
• NHS cashback Scheme (after 6 months service)
• Rewards scheme for bright ideas, long service, making a difference and WOW awards

How to apply If you are interested in applying for this position, please send us your up-to-date CV. An application or Skills Summary form (downloadable from the Application page on our website) is really beneficial as they give you the opportunity to show where your experience and skills can be applied to this role. We review CV's on a regular basis and shortlisted candidates will initially be invited for a tour of the estate, following which, suitable candidates will be offered a final interview.

This role is similar to other roles in the industry, such as property manager, development manager, facilities manager, if this sounds like you please get in touch.

Not in your area? We often have a mix of full time, part time and relief roles available across the south of England, please visit the current vacancies page on our website, to see what is available near you.

Job Types: Full-time, Permanent

Pay: £20,436.00 per year

Benefits:

• Additional leave
• Company pension
• Health & wellbeing programme
• Sick pay

Experience:

• Administrative: 1 year (preferred)
• Property management: 1 year (required)
• Customer service: 1 year (preferred)

Work Location: In person