Rescue Logistics Manager

Job Title: Rescue Logistics Manager

Reporting to : Vice President of Rescue Operations

Wage : Exempt, Paid Hourly, $24/Hour

Hours : full-time, 40 hours per week

Work Schedule : hybrid - 3 days on-site, 2 day remote (on-call and weekend availability as needed)

Join The Bond Between: Saving lives, inspiring change

Our Story:

At The Bond Between, we believe that relationships are the foundation of a harmonious world. For over 16 years, we've been fostering meaningful connections between people, animals, and the community. Our journey began with a simple yet profound realization: that the bonds we form with each other and with animals are magic. We wake up every morning saying yes to connecting people and animals, caring for them, and helping them fill each other’s hearts.

Our Passion:

We're passionate about creating a world where people and animals thrive together. Our work is guided by a deep understanding of the interconnectedness and interdependence of all living beings and a commitment to nurturing those relationships.

Our Vision:

Imagine a world where every person has a supportive community, every animal has a loving home, and every connection is filled with compassion and understanding. This is the world we're building at The Bond Between. We envision a world where the bonds between people and animals are free of threats, barriers and limits. We do this by supporting and creating communities that nourish the bonds between people and animals.

Position Responsibilities:

● Manage the performance of direct reports through recruiting, onboarding, performance reviews, training and scheduling

○ Provide cross-coverage for direct reports to ensure smooth operation.

● Serve as the main point of contact and escalation point for Adoption, Foster Support, Admissions, Training, Lost Team department issues.

● Ensure compliance of animal, foster and adoption records is met for the organization.

● Provide on-call support for team members as necessary

● Work with the Vice President of Rescue Operations to create budgets and improve operations

○ Support and make decisions according to the organization’s annual budget.

● Identify department inefficiencies and implement solutions focused on continuous improvement

● Analyze data including foster and adoption metrics, to identify data trends and potential concerns.

○ Develop and implement corresponding strategic changes within the department.

● Encourage new shelter relationships and positive interactions with existing shelter partners.

● Collaborate with the Vice President of Rescue Operations to set attainable goals for the team that align with the organization's goals and objectives. Follow up on goals to ensure they are being met.

● Prioritize the marketing needs of the team, and promote marketing minded behavior.

○ Gather and submit weekly marketing content

● Assist in the creation and maintenance of up-to-date Standard Operating Procedures (SOPs)

● Participate in intakes and other admissions and placement activities at least once a quarter.

● Collaborate with the other departments on a regular basis to share information and get feedback.

● Maintain professional communication with foster homes, staff members, shelter and rescue partners, volunteers and adopters through phone, text, in-person and email communication as appropriate for the situation.

In addition to the above-listed duties, attendance at department meetings and monthly staff meetings is expected. Additional responsibilities may be assigned by the Director of Rescue Operations consistent with your position, skills and experience.

Required Experience:

• 1+ years of experience managing a team including volunteers
• Strong verbal and written communication skills representing the organization in a variety of situations including working with the general public and external partners
• Alignment with the organization’s core values
• Strong organizational skills with a focus on attention to detail
• Strong computer skills including but not limited to Google Suite (Gmail, Google Sheets, Google Docs, Google Calendar)

Desired Experience:

• Previous experience working in a non-profit setting, ideally in the animal welfare capacity.
• Understanding of basic animal behavior and positive training methods
• Experience with ShelterLuv software

Who We Are - Our Core Values:

At The Bond Between, we are more than just an organization – we are a community.

• We lead with compassion: We believe that every living being deserves kindness, respect and understanding.
• We focus on solutions: We are constantly striving to come up with new ideas, new processes and new programs to fill gaps in our community. We say yes when others say no.
• We act with open minds: We believe and accept that both people and animals can change. Each of us believes we can change, too.
• We believe in collaboration: When we see a need, we seek out collaborative solutions. We put our own egos aside to form partnerships with people from all walks of life in order to support our communities in the most effective, inclusive way.
• We do what we say we are going to do: we are reliable, flexible, and understand that we are part of a bigger picture. When we say we will do something, our teammates know it will be done. The Bond Between operates like a business; a business that knows our success equals more lives saved.

Pay: $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Work Location: Hybrid remote in Minnetonka, MN 55345