Reporting Analyst

SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs,

transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted

Case Management and Supports Planning work models as well as a concierge level geriatric care

management and care partner model.

Position Summary: The Reporting Analyst is a vital role responsible for synthesizing complex data into

actionable insights that drive strategic decision-making. This individual will be adept at transforming raw

data into informative and actionable reports, ensuring accuracy and consistency in data interpretation,

and presenting findings to stakeholders in a clear and compelling manner.

SCI Team Member Expectations: All SCI team members are expected to: Ensure services provided follow

the organization’s mission statement, core operating values and policies and procedures; follow HIPAA,

confidentiality and security procedures and principles; collaborate with peers, leadership, and support

areas of the organization; actively participate in and contribute to leadership and other staff meetings

and trainings; maintains compliance with federal, state, and local employment laws and regulations;

follow self-direction and person-centered planning procedures and philosophy; and to foster a culture

that values diversity.

Essential Duties:

• Develop and maintain comprehensive reports and dashboards to track key performance

indicators and other important metrics.

• Collaborate with cross-functional teams to gather requirements and deliver customized

reporting solutions.

• Conduct thorough data analysis to identify trends, anomalies, and areas of improvement.
• Ensure the integrity and accuracy of all reported data through meticulous validation processes.
• Present analytical findings to non-technical audiences, translating data into understandable and

actionable business insights.

Education Required:

• Bachelor’s degree in Computer Science, Data Science, Statistics or a related field.
• Years of experience and/or relevant certifications in Analytics, Data Science, Business

Intelligence, or other related areas may be substituted in lieu of a degree.

Experience Required:

• Technical proficiency With Excel, SQL, Python, and BI tools like Tableau or Power BI for

developing complex reports and dashboards.

• Knowledge of data warehousing and ETL processes to support robust data solutions that power

business decisions.

• 1-3 years of prior experience, demonstrating a track record of managing large datasets and

delivering actionable business intelligence reporting.

SCI Value Related Competencies:

• People Come First (Customer Focus): Thinks and acts with people we support in mind when

making decisions. Dedicated to meeting the expectations and requirements of internal and

external shareholders, uses information and feedback to improve services.

• Building Relationships and Connections: Interpersonal savvy. Relates to all kinds of people.

Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations

comfortably. Establishes and maintains meaningful connections within the community and the

organization (internal and external stakeholders)

• Education (Informing Others): Quickly finds common ground to solve problems. Is seen as a

cooperative team player. Provides coaching and mentoring to team members. Consistent

communicator provides team members with the tools they need to perform their jobs in a

timely manner. Explores all available options to make the best decision for internal and external

holders

• Diversity: Values, appreciates and honors the ways in which cultural differences can create

value in organizations. Is service oriented: Demonstrates a commitment to the philosophies for

services and the goal of independence for the people we serve. Raises awareness in

communities to appreciate the similarities and unique gifts of each person. Interacts with all

kinds of team members equitably, deals effectively with all races, nationalities, cultures,

disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.

• Driving Solutions (Perseverance): Pursues all initiatives with energy, drive, and the goal to

succeed.

Job-Specific Competencies:

• Business Insight: Applying knowledge of business and the marketplace to advance the

organization's goals

• Collaborates: Building partnerships and working collaboratively with others to meet shared

objectives

• Communicates Effectively: Developing and delivering multi-mode communications that convey a

clear understanding of the unique needs of different audiences

• Cultivates Innovation: Creating new and better ways for the organization to be successful
• Customer Focus: Building strong customer relationships and delivering customer-centric

solutions

• Manages Ambiguity: Operating effectively, even when things are not certain or the way forward

is not clear

• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory

information to effectively solve problems

• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough

strategies

• Tech Savvy: Anticipating and adopting innovations in business - building digital and technology

applications

Physical Demands: Generally, presents standard office environment. Must be able to remain in a

stationary position >95% of the time. Continually operates a computer, keyboard and mouse, and other

office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone

device. Constantly positions self to comfortably maintain computer equipment. May occasionally be

required to move about in an office setting or position office equipment weighing between 10-25

pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The

person in this position frequently communicates with other people. Must be able to exchange accurate

information in these situations.

IT Roles must be able to position self to maintain computers and equipment, including under desks and

in server room(s). Frequently moves equipment weighing up to 50 pounds.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential

functions of this job. This job description is subject to change at any time.

• SCI does not sponsor for immigration, including for H1B, TN, and other non-immigrant visas, for this role.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.